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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

August 07, 2021

It is a fun but also challenging environment on a day to day basis. I have supportive managers and teammates, who are happy to give a hand. More

by kalief.ellison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Reed, Darrell Wilson, Taylor Stewart, Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese
Aug 17, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

August 07, 2021

I had a great experience with Brady however, my vehicle alerted me with an "Engine fault, service now" message and I haven't been able to reach anyone in the Service department. I called multiple times be More

by Natasha
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brady Sullivan
Aug 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

Aug 08, 2021 -

Natasha responded

This automated response is certainly a reflection of why I’m experiencing this currently. Your dealership does not pay attention to detail.

August 06, 2021

This my dealership for a life time, I’ll tell you that. In fact I’m thinking of getting the new keep on my next visit. Thanks again for a great job. Your friend, Tony Lazala More

by ANTONIOLAZALA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Shekhar Gosai, Matt Otis
Aug 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

August 06, 2021

Lance was great he took his time explain things to me we walked over and looked at the van he showed me that thing's things needed to be taken care of we did it it was beautiful thank you so much for all yo More

by haroldboyd118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Aug 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

August 06, 2021

Dealer attempted to double charge the $799 Dealer fee. Also attempted to charge $1900 for Kahu gps tracker and insinuated was mandatory. Sales Associate Will Hawthorne was excellent and the lone bright s More

by Jeep Wrangler
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will Hawthorne, Steve Ostrovich
Aug 24, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

August 06, 2021

Had to drop my car off early, an hour before my appt, was no trouble at all, and the service team was friendly, and changed my oil in no time. More

by hart4bl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade, Bobby Reese
Aug 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

August 06, 2021

Received excellent customer service at this dealership. Service Advisor Lance was very friendly and personable. He explained what was going to be done and answered all my questions with no problems. More

by jasmyn walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Reed, Darrell Wilson, Lance Chapin
Aug 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

August 06, 2021

Very nice and helpful people they help you with what ever you need and answer every single question you ask I Strongly recommend Hendrick dealership I will give them a five star they are awesome More

by MENDEZDULCE4068
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Ortiz
Aug 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

August 06, 2021

Good customer service and very friendly. I would recommend this dealership. Good customer service and very friendly. I would recommend this dealership. Thank you so much More

by laykorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Aug 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

August 05, 2021

The dealership has a good team working on the vehicle try to perform a excellent job in a timely manner showing concern every step of the way More

by VICTOR13G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Aug 08, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let us know how we can help out in the future!

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