Rick Hendrick Chrysler Dodge Jeep RAM Duluth

I was greeted immediately, courteously, respectfully, and intelligently by Jacques Perrymond after introducing myself at the front receptionist and explaining why I was there. Jacques did not act like a craz intelligently by Jacques Perrymond after introducing myself at the front receptionist and explaining why I was there. Jacques did not act like a crazed young car salesman intent on anything except being the right balance of inquisitiveness and listening. He is and will be a strong asset in this business. I enjoyed getting to know him, letting him help me, and working with me through all of the hiccups. And there was a big one. The original RAM Truck I wanted was sold out from under me after everything was signed and sealed. I had to forfeit the color of the truck I wanted (blackout & Red) for a blackout and gray. I am okay with that; this truck has a few more features and the deal was sweetened to make up for it. So, all things considered I am glad to have purchased my car here. More

Customer service rep (not sure her name) kept me informed and was very helpful. I had many questions and she was very patient and answered them all thoroughly. and was very helpful. I had many questions and she was very patient and answered them all thoroughly. More

This service department is top notch! They always greet me with a smile and pay very close attention to my concerns. If you need any service work with your vehicle this is the place Thank You me with a smile and pay very close attention to my concerns. If you need any service work with your vehicle this is the place Thank You More

Good dealer. I was be able to buy Renegade for good price. The condition is also good. But it takes long long time to negotiate… price. The condition is also good. But it takes long long time to negotiate… More

Poor customer service. I’ve had issues the last few time I went I went to manger to resolve and was told if I did a five star review on google they a fix the issue I went I went to manger to resolve and was told if I did a five star review on google they a fix the issue More

Man the guy Bobby Reese man he helped me out a lot y’all need to give that man a xxxxing raise for real. I mean that xxxx need to give that man a xxxxing raise for real. I mean that xxxx More

An appointment was scheduled; however, upon arrival, there wasn’t a record of the appointment. Advisor could have been more proactive in rectifying the issue. I must say, repairs were completed timely there wasn’t a record of the appointment. Advisor could have been more proactive in rectifying the issue. I must say, repairs were completed timely. More

Aleshia was great. She was very informative and provided a great review of my options and costs associated with each path. I would recommend her again. a great review of my options and costs associated with each path. I would recommend her again. More

I went in for a simple oil change, I was under promised by having it take 1 hour and 30 minutes. But the service techs over delivered by getting it done in 25 minutes. Super convenient! by having it take 1 hour and 30 minutes. But the service techs over delivered by getting it done in 25 minutes. Super convenient! More

Outstanding service by Jeffrey and the entire team! He made the buying experience hassle free and went out of his way to make it special by purchasing balloons and a ribbon to surprise my wife!! made the buying experience hassle free and went out of his way to make it special by purchasing balloons and a ribbon to surprise my wife!! More