
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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They weren’t able to look at it until 2 days after I dropped it off but they were able to fix my issue for much cheaper than the other dealership i took it to dropped it off but they were able to fix my issue for much cheaper than the other dealership i took it to More
After buying the vehicle, you do not answer your calls. I paid for the first oil change since they don't have oil for my car. and they offer me no other solution. I went to look for the oil in another p I paid for the first oil change since they don't have oil for my car. and they offer me no other solution. I went to look for the oil in another place to be able to change it. More
I will never buy from any Hendricks dealer again. Car sales man lied his xxx off. The finance manager messed up paperwork. Then asked me to drive back there for his mess up. Had some we owe items. They l sales man lied his xxx off. The finance manager messed up paperwork. Then asked me to drive back there for his mess up. Had some we owe items. They left my tool kit out of the Jeep again. Will buy myself just so I don’t have to deal with them anymore. Chavez told me my car was ready. I came up the next day at 7 and had to wait over an hour for my car when I was told it was done the day before. Everything I experience here was unacceptable and I will never buy here again. If I could give 6 reviews and 1 star them all I would. More
Clean and courteous. My vehicle was completed an hour early in perfect condition and car wash was great. I was scheduled quickly at my convenience. The Covid precautions were appreciated early in perfect condition and car wash was great. I was scheduled quickly at my convenience. The Covid precautions were appreciated More
They were awesome. Josie was amazing!! She was professional, knowledgeable, friendly, but above all she was patient and personable. I’d go back to her in a heartbeat. professional, knowledgeable, friendly, but above all she was patient and personable. I’d go back to her in a heartbeat. More
I was told I will get car in 2.5 hours, they took 4hours. Every time I asked, they said just few mins and never gave a right time estimate. Very disappointed. Won't go again. Every time I asked, they said just few mins and never gave a right time estimate. Very disappointed. Won't go again. More
Rashad Tarr is the Man. Very professional and a man of his word. Goes over and beyond to make sure his customers are satisfied. He was amazing. his word. Goes over and beyond to make sure his customers are satisfied. He was amazing. More
I did not get any updates after the initial inspection on how things look and I had asked to check on the brakes . I had to ask on the brakes when I went to pick up the vehicle and I was told that they were how things look and I had asked to check on the brakes . I had to ask on the brakes when I went to pick up the vehicle and I was told that they were fine . There was another minor issue with the tire pressure censor which I would have gotten fixed if I had been informed about during the service . The manager did not go over on the services that were done . I asked what all things were done . The manager was not proactive . More