Rick Hendrick Chrysler Dodge Jeep RAM Duluth

She was extremely rude and seemed to have an attitude problem. Idk how she works in sales with an attitude problem problem. Idk how she works in sales with an attitude problem More

The finance process was really bad. After 1 month the loan on our trade-in has not been paid off. The loan is now delinquent, has late fees, and is reporting as delinquent at the bureau After 1 month the loan on our trade-in has not been paid off. The loan is now delinquent, has late fees, and is reporting as delinquent at the bureau. The finance manager who handled our purchase said he forgot to collect a proof of residency document from us. I think he was either lying to make an excuse or he and the dealership are really inefficient. This is a great disservice to us, and I am not coming back to this dealership in the future. I will also let my friends know that they should avoid this dealership. More

Do not go here to buy a car. The general sales manager isn’t right. Do not go to this dealership. They had me sign for a car before it arrived. It did not include everything that The general sales manager isn’t right. Do not go to this dealership. They had me sign for a car before it arrived. It did not include everything that I asked for so I requested a refund. Instead, they sent the car to have the seats done, offered to make my payment and offered me $200 to do the survey. They had the car for over two weeks to do the seats like I originally asked. Once they finished my car was delivered to my job. Later that they the told me to come sign more paperwork for a lower rate. Once I got there the finance guy was going over my income and stated that I receive $11,000 for SSI 🤦🏾‍♀️🫣 when I provided check subs from my job and my business statements. Needless to say after all the suspect things that went on I’m waiting on my $6k down payment that I asked for when I told them I didn’t want the car weeks ago. I do believe that the owner should be notified and I’ve contacted the bbb. Next the news media will be there once I provide them with all my correspondence and paperwork. More

All of the employees working at this dealership felt like family, I would definitely come back and send more clients the way! family, I would definitely come back and send more clients the way! More

Amazing experience buying my Jeep Wrangler with the team at Rick Hendrick. I LOVE my new Wrangler 4xe. Fantastic ride. Brady was incredibly patient and helpful during my test drives and walking me thro at Rick Hendrick. I LOVE my new Wrangler 4xe. Fantastic ride. Brady was incredibly patient and helpful during my test drives and walking me through the ordering process. Sharon kept me up to date once my Jeep arrived and made sure everything was smooth for arrival, vehicle prep, paperwork and processes. Danny was my trusted advisor throughout the process and went FAR above and beyond to help me get the best price, take advantage of rebates, and he negotiated absolute best financing on my behalf. This team provided "white glove" service and treated me like a rockstar. Highly recommend working with them for your next Jeep purchase. Thank you. You folks are THE best. 😇 More

The moment I walked to the front until the end was an experience highly recommended! experience highly recommended! More

Montae Williams, great guy thanks a bunch. Straight from the IA out here making Georgia great again. Straight from the IA out here making Georgia great again. More

I worked with someone over the phone who lies to me about being approved. Then I get there and they couldn’t get me what I wanted but I settled on what they offered me with one condition. Then when I sign an being approved. Then I get there and they couldn’t get me what I wanted but I settled on what they offered me with one condition. Then when I sign and agree, they needed to have work done on the car and wait it would be ready by end of day. It’s now end of day and they are saying it’s still not ready and I’ll need to wait until tomorrow. They won’t answer the phone when I call now. Then when I finally get someone, she picks up the phone and places me on mute for 20 minutes….. I’m still left on mute as I type!!! More

Buyer beware I bought a 2021 Ram 1500 spent all day at the dealership drove home and they call me and said they sold me the wrong truck so I go back and they tried to change the deal with a better interes the dealership drove home and they call me and said they sold me the wrong truck so I go back and they tried to change the deal with a better interest rate than they gave me but the truck was $3500 dollars more I went home with no truck More

Once we got in contact with Brady is was the easiest smooth purchase ever! Very satisfying smooth purchase ever! Very satisfying More