Rick Hendrick Chrysler Dodge Jeep RAM Duluth

1. Did nothing to repair Jeep.2. Did not return 1. Did nothing to repair Jeep. 2. Did not return calls. 3. Appears to have just took my money for diagnostics. 4. Horrible customer service. 1. Did nothing to repair Jeep. 2. Did not return calls. 3. Appears to have just took my money for diagnostics. 4. Horrible customer service. More

Poor communication, long wait times, no management there at all times. My jeep was there for two weeks and I had to call numerous times to be updated. at all times. My jeep was there for two weeks and I had to call numerous times to be updated. More

I brought in my card on July 7 and still dont have it back. They dont updated you on the progress and honestly they seem like they don’t even care. Not apologetic what so ever about the situation, not pr back. They dont updated you on the progress and honestly they seem like they don’t even care. Not apologetic what so ever about the situation, not providing me with a loaner car neither. They are dodging our calls and giving me false updated on the little info I am getting from them. More

I've had problems with my new Jeep since the first week I purchased it. It takes an act of Congress to get something be in the phone and they never solve my problem. They just say they will look into it or t purchased it. It takes an act of Congress to get something be in the phone and they never solve my problem. They just say they will look into it or talk to some one about it and I never hear back More

nice friendly environment customer service was good gettin you approved was fast & easy didn't have many choices that i would've like to choose from but it was a job well done gettin you approved was fast & easy didn't have many choices that i would've like to choose from but it was a job well done More

Service was completed. Dirt/grime smudges on my doors and seats after work was completed, technician didn’t know how to turn off service light. I ended up finding resolution on YouTube seats after work was completed, technician didn’t know how to turn off service light. I ended up finding resolution on YouTube More

Angel was awesome had a great experience and will definitely be back! I will be back for service amogst other things these guys always take care of me definitely be back! I will be back for service amogst other things these guys always take care of me More

Great customer service! Friendly and professional. I would liked to have received by mail the plug missing from the jeep and the storage bag for the front hard top, but other than that it was a great ex would liked to have received by mail the plug missing from the jeep and the storage bag for the front hard top, but other than that it was a great experience. More

Very professional in every department. Great customer service. Always responded to my request in a timely manner and with the most respect. I will definitely be back. service. Always responded to my request in a timely manner and with the most respect. I will definitely be back. More

Polite knowledgeable and patient they also work quickly and efficiently I actually went to this location by accident I’m new to Georgia so I landed at this location opposed to the location I had my appoint and efficiently I actually went to this location by accident I’m new to Georgia so I landed at this location opposed to the location I had my appointment with they were able to service my vehicle in-spite of MY mix up More