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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

August 30, 2021

My truck is doing the same thing i just spent 500 on battery Please get my truck right now I have to get it towed back to the dealership. More

by Cneale5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
Sep 17, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

August 30, 2021

It was a pleasure taking my RAM for maintenance for the first time I definitely recommend anyone. The person that helped me was very nice More

by FREDMAN46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Sep 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

August 30, 2021

Bailey, Sharon, Steve, and Matt did an excellent job! They all had excellent customer service and demonstrated unwavering professionalism and patience. Big shout out to Bailey, he's the real MVP. More

by LEXYRAERC18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Sharon Hester, Matt Mazza
Sep 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

August 30, 2021

Sharon Hester was excellent! She made the vehicle buying process very easy and fun. The managers all worked great to get me where I want my payments to be! Would definitely be back to buy my next vehicle wi More

by MDSYNDER43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester, Matt Mazza, Donny Wilson
Sep 01, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

August 29, 2021

Great dealership! My sales guy Jon P was amazing, very educated on my vehicle. Very clean and friendly dealership. Very accurate on the delivery date. More

by Max
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Perrin, Allan Magallanes
Aug 30, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

August 29, 2021

Great dealership! My experience getting my Jeep was outstanding. The service dept. is excellent as well! Eric Chavez was awesome when I took my Jeep for service More

by aguilarj1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Aug 30, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

August 29, 2021

I have tried a few other dealerships in the area with no success then I found Rick and Todd. Search is over they are my go to dealership. Thank you. More

by Bob N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd
Aug 30, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

August 29, 2021

The wait for my car to be serviced was a little excessive, but the service employee who checked me in was really nice and friendly. More

by ejones3991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Aug 30, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

August 29, 2021

Too expensive, inspection missed a burned out light when it was in for the other light replacement. The light assembly was way too expensive. One of the recalls was not performed due to lack of parts. The More

by ericjonnilsson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Reese
Sep 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

August 29, 2021

impossible to communicate with the service area, and for weeks they have not had oil to make the changes. I took my truck in for a tire blowout and it was quite a process to fix that. More

by M.on.wheels21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Aug 30, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

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