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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

September 11, 2021

You guys are awesome I I will tell everyone I know about You guys are awesome I I will tell everyone I know about the job you do. My next service is at 45000 miles, look forward to seeing you. More

by PATTER0440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Sep 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

September 11, 2021

Excellent customer service. Nick was fantastic!! His pleasant demeanor was one of the factors that led us to purchase from your dealership. Financing options were presented to us in a way that allowed More

by Ldpnnorris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Nick Singh
Sep 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

September 10, 2021

They are really famous there, three days ago I got a great experience,believe me they take care of people.... good job for the STAFF More

by Jean Simon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Sep 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

September 09, 2021

Ok, could be better with customer service. Requested an oil change, tire rotation and change of air filter but I did not get my air filter changed. Also, it took too long for check out. Gotta work on that. More

by W Abraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Bobby Reese
Sep 24, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

September 09, 2021

From the time your car gets to the dealership, they send you updates on what's going on with your car by texting or emailing you a link to use.. Thanks!! More

by Ms. D. Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Sep 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

September 09, 2021

The Service team was polite and professional. Good communication too. The Oil change and the tire alignment for my Jeep went faster than I expected. More

by CRYEMOMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Sep 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

September 09, 2021

Great service, both Gerardo & Kamron were very helpful in helping me find my Jeep Wrangler and providing me with the information I had asked for More

by castillo.kly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamron Hall, Allan Magallanes, Gerardo Hernandez, Danny Whang
Sep 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

September 09, 2021

More than a month and half waiting for appointment for just checking the issue with my truck. 😣 Me and my family bought three cars from you guys. We always been happy with you guys but now 😒 More

by AMIRVALENTINE_US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Chapin
Sep 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

September 09, 2021

Michael Chang did the best in order to get the Gladiator I wanted and got everyone involved for me to get the best service and price, thank you for everything. Y’all deserve a 10+ from me. More

by eflores0830
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chang, Allan Magallanes, Erick Nunez, Donny Wilson, Eddy Lopez
Sep 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

September 08, 2021

Customer server was excellent! The staff was very friendly and quick. I don’t have an appointment and they were still able to get my car served under an hour More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Sep 15, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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