
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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You guys are awesome I I will tell everyone I know about You guys are awesome I I will tell everyone I know about the job you do. My next service is at 45000 miles, look forward to seeing you. You guys are awesome I I will tell everyone I know about the job you do. My next service is at 45000 miles, look forward to seeing you. More
Excellent customer service. Nick was fantastic!! His pleasant demeanor was one of the factors that led us to purchase from your dealership. Financing options were presented to us in a way that allowed pleasant demeanor was one of the factors that led us to purchase from your dealership. Financing options were presented to us in a way that allowed us to choose what was best for our finances. More
Ok, could be better with customer service. Requested an oil change, tire rotation and change of air filter but I did not get my air filter changed. Also, it took too long for check out. Gotta work on that. oil change, tire rotation and change of air filter but I did not get my air filter changed. Also, it took too long for check out. Gotta work on that. And lastly, their was a young man being serviced while I was checking out, he complained about the service and time it took to get his service sensors taken care of, he was very upset because he was told one thing originally by the service writer but was told some other stuff when it was time for him to check out. He was pissed and wanted to speak with a manager, it didn't seem as though Lance was taking him as seriously as he should have. I highly recommend that the service writer take Customer Service of All people very serious and make great customer service priority #1. I'm sure Rick Hendrick himself would say the same ‼️ More
From the time your car gets to the dealership, they send you updates on what's going on with your car by texting or emailing you a link to use.. Thanks!! you updates on what's going on with your car by texting or emailing you a link to use.. Thanks!! More
The Service team was polite and professional. Good communication too. The Oil change and the tire alignment for my Jeep went faster than I expected. communication too. The Oil change and the tire alignment for my Jeep went faster than I expected. More
Great service, both Gerardo & Kamron were very helpful in helping me find my Jeep Wrangler and providing me with the information I had asked for helping me find my Jeep Wrangler and providing me with the information I had asked for More
More than a month and half waiting for appointment for just checking the issue with my truck. 😣 Me and my family bought three cars from you guys. We always been happy with you guys but now 😒 just checking the issue with my truck. 😣 Me and my family bought three cars from you guys. We always been happy with you guys but now 😒 More
Michael Chang did the best in order to get the Gladiator I wanted and got everyone involved for me to get the best service and price, thank you for everything. Y’all deserve a 10+ from me. I wanted and got everyone involved for me to get the best service and price, thank you for everything. Y’all deserve a 10+ from me. More
Customer server was excellent! The staff was very friendly and quick. I don’t have an appointment and they were still able to get my car served under an hour friendly and quick. I don’t have an appointment and they were still able to get my car served under an hour More