Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Everything perfect excellent service I recommend all staff are very nice and faster I always come back happy staff are very nice and faster I always come back happy More

Sharon Allan Eric and Darrel made my experience worth wild . With understanding and knowing my needs… from Eric from the service team making sure even after his shift I was taken care of. Allan breaking wild . With understanding and knowing my needs… from Eric from the service team making sure even after his shift I was taken care of. Allan breaking down my new truck pricing amounts and etc , Sharon working hard to get the truck that fit me and my budget perfectly. And Darrel sure I’ve manager helping me out with delays More

Matt Otis was very professional and helpful. He made the repair experience very smooth and enjoyable. repair experience very smooth and enjoyable. More

I love this Dealership! Everyone here is respectful and open to talk and with give you an answer. open to talk and with give you an answer. More

Me Reese was very good every day he text me for a month to let me now about the update to let me now about the update More

My Service Tech was Bobbie Reese! He has excellent customer service skills!!! Very attentive,knowledgeable and friendly. Excellent experience. Thank you!!! customer service skills!!! Very attentive,knowledgeable and friendly. Excellent experience. Thank you!!! More

Had a great experience with the staff there. Pricing seemed fair for the times we are in. seemed fair for the times we are in. More

Compliant-1:I visited your facility for my first Jeep Compliant-1: I visited your facility for my first Jeep Grand Cherokee High Altitude service a few months ago. I clearly mentioned to your Service tea Compliant-1: I visited your facility for my first Jeep Grand Cherokee High Altitude service a few months ago. I clearly mentioned to your Service team that my rear left tire air is leaking and please take a look at the warning on the dashboard. They vaguely mentioned that everything will be taken care of. When the Jeep was returned to me, the indicator still showed the same warning. When I asked the sales rep, they said after a few miles of driving, the indicator will go away. They did not even inflate the air back and provided me with false information. I Drove the Jeep for 2-3 days and the warning still remained. I would have inflated the air by myself for free if false information was not given to me. After 1 week, I bought a machine to inflate the tires at my home because the air went too low and I don't want to damage my Tire. - Why is wrong information provided ? - How did the service guy working on the jeep dont have minimum training to check the tire pressure even after reporting? Compliant-2: I visited your facility last week for the second service - TIRE ROTATION and OIL CHANGE. I also complained about Right rear tire having less air pressure in it and wanted to check that. Your team checked it and pointed out a nail in the tire and told me they cannot fix it. I was charged for TIRE ROTATION and OIL CHANGE. But the Tire rotation was not really done. It is evident that my nail was still in the right rear tire. When I asked the sales guy, he mentioned that the tire with the nail is rotated to the front. but that never happened. One more piece of evidence is that I have a scratch on Rim and the rim is still in the same position. I once again wasted my time spending time in a tire shop to fix it. but when they checked the front tires, there was no nail. -Why is wrong information provided? - Isn't my charge for Tire rotation just stealing my money when the actual work was not performed? -Im not sure if the tires were rotated on my first visit as well. I don't recollect but they did wheel alignment. God knows whether that is performed or not? More

My sales associate was the best, I will be referring my son and daughter for their next purchase. son and daughter for their next purchase. More

Very kind and accommodating. Timely service and I intend on coming back in for future services. on coming back in for future services. More