
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 6,571 reviews
Very comfortable environment to do business. Salesperson Janice Curry was prompt in replying to emails and phone calls regarding trading in for a truck Janice Curry was prompt in replying to emails and phone calls regarding trading in for a truck More
The closing process with Matt wasn’t a good experience. The communication of updating me of the tags was horrible. Still have not received my printed sticker tags and purchase the Vehicle on 09/04/21 . Dr The communication of updating me of the tags was horrible. Still have not received my printed sticker tags and purchase the Vehicle on 09/04/21 . Driving around with a Test Drive tag sticker on my Vehicle. I received paperwork already when my first payment is due.. The communication is Horrible . More
My experience at Rick Hendricks Dodge Jeep was very My experience at Rick Hendricks Dodge Jeep was very disappointing. This is my second purchase and I will not ever go to them to purchase another My experience at Rick Hendricks Dodge Jeep was very disappointing. This is my second purchase and I will not ever go to them to purchase another vehicle. I was told one thing about the delivery of my vehicle from California and they had no clue but communicated something different. The day after I get my vehicle the dashboard leather started lifting up. I took my vehicle back up there to see what could be done. Mark J., in finance, communicated he would see what could be done. I have not heard back from him. Also Mark sold me a warranty and did not communicate to me that it was a Rick Hendrick Dodge Jeep warranty. At this point I am done with this dealership and will not recommend anyone to buy a car from them. Very disappointing as this dealer is national. More