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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

Overview
Reviews
Vehicles
4.6
6,579 Reviews
Call Dealership (678) 369-6704

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,579 reviews

February 15, 2024

The salesperson William was great however the quality control is awful. I bought a car here have had it 3 days 27 miles and I am having to take it back in as it has rust on the back door hinges. More

by gsu
Recommend Dealer
No
Employees Worked With
Gerardo Hernandez
Report | Print
Feb 27, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Gsu, it is disappointing for us to hear that your experience was anything less than great.

January 30, 2024

The customer service was superb, Mon addressed all my concerns and was able to take care of my issue within the same day. would recommend coming here ! More

by Williamesquivel38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Montae Williams
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Feb 02, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Williamesquivel38! We're so happy we were able to help you out!

January 21, 2024

Chris Garcia in the service department did a great job. I will be coming back for service with him only More

by Nicke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garcia
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Jan 23, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Nicke! We're so happy we were able to help you out!

January 21, 2024

Service Team awesome work. I appreciate them. Angie great work. Had flat tire they took More

by Anastacia.c40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Reed, Montae Williams
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Jan 23, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Anastacia.c40, we're glad to hear you enjoyed your visit.

January 06, 2024

Oil service appointment took me in on time, with excellent customer service and communication. A much better experience than other dealerships. More

by LANDONMCKENNEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Humphrey
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Jan 09, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Landonmckenney, we're happy to hear you had such a positive experience with our team!

January 04, 2024

Honest, good information, great service. kept in touch with all changes and pricing. definitely would work with again! More

by cayewatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Montae Williams
Report | Print
Jan 06, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Cayewatts, reviews like this give us motivation and help us ensure we provide high-quality care.

January 01, 2024

Connor Ferguson was our salesman, and he did a fantastic job. He was very attentive and professional. The gentleman in the finance department was also very informative and professional. More

by wescon38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Ferguson
Report | Print
Jan 03, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We are so blessed to call Connor a member of our team! Congrats on the new car and happy new year!

December 31, 2023

Jordan Smith assisted us with getting our new car and we had a great experience! More

by Bailey155
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
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Jan 02, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Bailey155, it's experiences like yours that really keep us motivated!

December 28, 2023

I would like to give them a much lower rating but unfortunately the system does not allow it. Their salespeople have very little training when it comes to respect and honesty More

by yamila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nilcy Mendoza Danu Whang and also finance specialist , Gerardo Hernandez
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Dec 30, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Please give us a call @ 770-495-6100 so we can help assist with this issue, my name is Taylor Stewart hope to hear from you soon!

December 28, 2023

Torris did an amazing job, great experience. You have earned my business from now on!! More

by boscocin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Torris Miller
Report | Print
Dec 30, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Boscocin, thank you for your kind words and this wonderful review!

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