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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

Overview
Reviews
Vehicles
4.6
6,571 Reviews
Call Dealership (678) 369-6704
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2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

October 23, 2021

Took three hours for a scheduled oil change and stole multiple items out my car More

by ANTHONYDIAZ90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
Report | Print
Nov 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 23, 2021

put my running boards on flawlessly!excellent customer put my running boards on flawlessly! excellent customer service in both parts and service. would recommend them again. More

by SCOTTY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Report | Print
Oct 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 23, 2021

No communication, unsatisfactory service, expensive repairs, not willing to work with customer or listen unhappy More

by thompson.lbt_24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Chapin
Report | Print
Nov 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 23, 2021

Fair prices and excellent service. Friendly, knowledgeable technicians and service reps. Quality OEM parts to provide reliable vehicle operation. More

by ltrucker135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Report | Print
Oct 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 23, 2021

This is a good dealership. I've purchased 3 vehicles from here. Very satisfied... okay More

by r26394
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isiaha
Report | Print
Oct 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 23, 2021

You guys were able to get me in same day. My wait time was what was close to communicated More

by tjstanley360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Report | Print
Oct 23, 2021 -

tjstanley360 responded

Great service.

October 23, 2021

The staff were courteous and fast. The job was done quickly and I was out of there in no time. More

by DWANG0212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Otis
Report | Print
Oct 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 23, 2021

Great service. Got what I needed to get done really quick. Will be coming back for all maintainence. More

by BETTY.A.CHAN82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Otis, Eric Chavez
Report | Print
Oct 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 22, 2021

Service was great but getting in touch with service after 2 days of calling was crqzy More

by greg.pretralia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Chavez
Report | Print
Nov 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 22, 2021

This was my first time buying a car, I was very pleased with all the help I got from everybody. More

by TOMEOLUDMILA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez, Sharon Hester
Report | Print
Oct 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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