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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

October 27, 2021

Took me a while to get in, but once I did Bobby was great! Knowledgeable, and made recommendations. I'll be back for them. Thanks again, Bobby!n More

by Netta B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Oct 29, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 26, 2021

It was the worst ever. The person who waited on me was a xxx hole. More

by MADDOX.BEATRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Chavez
Nov 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 26, 2021

I had the appointment at 9:30 and got out 1:15pm just for a oil change. More

by OLFERNANDEZ81
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bobby Reese
Nov 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 26, 2021

I'm still waiting to receive all the Perks I was PROMISED. I have to bring my vehicle back Wednesday, HOPEFULLY More

by r26394
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isiaha
Oct 29, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 26, 2021

I like going to this dealer they always welcome you with a smile all of the pleople a friendly there More

by Jannesky Gonzalez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Magallanes, Erick Nunez, Angel Licea
Oct 29, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 26, 2021

Service rep was very friendly and helpful. She made sure everything was done to my expectations. More

by bryantguidry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Oct 29, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 26, 2021

Matt provided great service and information when it came to servicing my 2019 Hellcat Charger! More

by Cambren Oliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Otis
Oct 29, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 25, 2021

Quinten, my salesperson was terrific through the entire process, back office was too slow. Tied up in internal meetings while customers wait to complete simple paperwork. Need to prioritize customer servic More

by CHRISTOPHER.CRAIG1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinten
Oct 27, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

October 25, 2021

We were charged a diagnostic fee and never was told what was wrong with our vehicle. We waited three days before the truck was even seen, then we were told that we were not going to get our car back until w More

by nasheatorrie4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aleshia Kincade, Matt Otis
Nov 11, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

October 24, 2021

Everyone from the receptionist to the service guys are super nice, professional and quick. Refreshingly great customer service. More

by TMCGRAW123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton service dept 5 stars , Shekhar Gosai
Oct 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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