
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Took me a while to get in, but once I did Bobby was great! Knowledgeable, and made recommendations. I'll be back for them. Thanks again, Bobby!n great! Knowledgeable, and made recommendations. I'll be back for them. Thanks again, Bobby!n More
Quinten, my salesperson was terrific through the entire process, back office was too slow. Tied up in internal meetings while customers wait to complete simple paperwork. Need to prioritize customer servic process, back office was too slow. Tied up in internal meetings while customers wait to complete simple paperwork. Need to prioritize customer service instead of internal bureaucracy. More
We were charged a diagnostic fee and never was told what was wrong with our vehicle. We waited three days before the truck was even seen, then we were told that we were not going to get our car back until w was wrong with our vehicle. We waited three days before the truck was even seen, then we were told that we were not going to get our car back until we paid. So not only did we wait. We were rudely spoken to by the service manager and service rep, she never called back with any updates. Horrible service I will never do business at this location again. We purchased a 2021 vehicle from the Buford dealership and to be treated this way at the Duluth location has ruined any chance of future business More
Everyone from the receptionist to the service guys are super nice, professional and quick. Refreshingly great customer service. super nice, professional and quick. Refreshingly great customer service. More