Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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I rated a three star because I called to schedule a service appointment. I told the representative over the phone the service that I needed for my vehicle. When I got to the dealership what I asked for service appointment. I told the representative over the phone the service that I needed for my vehicle. When I got to the dealership what I asked for was not scheduled to be done. More
I had gone in and had the worst experience and when I returned they were worst, I needed to have my airbag replaced and will never tell anyone to visit this location returned they were worst, I needed to have my airbag replaced and will never tell anyone to visit this location More
Oil change department over serviced my Gladiator, so I had to bring it in. My engine is knocking also, so they kept it over night to trouble shoot. They still can’t figure out what’s wrong with my engine. had to bring it in. My engine is knocking also, so they kept it over night to trouble shoot. They still can’t figure out what’s wrong with my engine. Still knocks will driving. Truck is still under warranty. The good thing is the service guy gave me a loaner at no charge due to the issue the dealership created by over servicing my truck by one quart and 1/2. Dealership changed the oil and serviced the engine with the correct amount. Engine still is not fixed and still has a hard knock under hard and light acceleration. More
It took entirely too long to change my battery and add air to my tires. I arrived around 7:30 and didn't leave until 10a. I had to go ask the associate how much longer it would be. She was wonderful but j air to my tires. I arrived around 7:30 and didn't leave until 10a. I had to go ask the associate how much longer it would be. She was wonderful but just too long of a wait More
Pricey service but you get what you paid for. Try to upsell me on service that should have been performed during pre-own certification. upsell me on service that should have been performed during pre-own certification. More





