Rick Hendrick Chrysler Dodge Jeep RAM Duluth

S/O Heather was truly amazing to work understanding customer service she was very knowledgeable as well !! customer service she was very knowledgeable as well !! More

Travis and Mark you guys don’t even understand how life changing this moment has been for me. I have went to so many dealers and doors kept closing and I almost gave up on my search and thankfully I didn’t changing this moment has been for me. I have went to so many dealers and doors kept closing and I almost gave up on my search and thankfully I didn’t because today was the day them door la opened up for me because you guys didn’t give up on me. Thank you guys so much for helping me finance the perfect vehicle. More

Rick Hendrick CDJR will be my go to place for most of my services. Shout out to Angie Flores!!!! services. Shout out to Angie Flores!!!! More

Chris Garcia in the Service Department was awesome! He is extremely courteous, professional, and efficient. Highly recommend !! He is extremely courteous, professional, and efficient. Highly recommend !! More

Heather Gagnon was very nice and knowledgeable and helped get me through the process with ease. get me through the process with ease. More

Chris Garcia in service did an outstanding job. He is extremely professional with great customer service! He is extremely professional with great customer service! More

Ask for salesman Aswon, he was completely honest,consistent, and made the process as smooth as possible. He will make sure not only that you get a vehicle that matches your wants but also pay honest,consistent, and made the process as smooth as possible. He will make sure not only that you get a vehicle that matches your wants but also pays attention to the needs of his customers. Definitely couldn't ask for a better buying process. More

Throughout the entire car-buying process, Sharon kept me informed of my vehicle status unlike the young man Nick i was working with, of which i was very much disappointed with. Also, my Jeep had a recall so informed of my vehicle status unlike the young man Nick i was working with, of which i was very much disappointed with. Also, my Jeep had a recall so i was unable to drive off with the vehicle, so i had a loaner care for the week, during that week i was not notified of any status of my vehicle from Nick. Although i understand it was a weekend/holiday on the following day i did not receive one phone call, it seemed like this young man was just all about getting his commission and did not care about this important purchase i was making. Also Nick did not even show me how my loaner/Tesla car worked or even shake my hand to congratulate me he didn't even say good bye. Terrible customer service from this young man Nick Singh. John the sales manager was a terrific addition, he displayed exceptional knowledge about vehicles and helped to get the deal going and closed. Sharon made the entire experience smooth and hassle-free while l waited for my vehicle. She was prompt in responding to my inquiries ang handling all the questions i had. I would highly recommend Sharon Hester to anyone in search of a new or used car. Their dedication to customer satisfaction, knowledge of the products, and friendly demeanor makes them an exceptional sales associate. Thank you, Sharon and John, for making my car-buying experience a truly positive one!” More

I recently purchased a Jeep, and I must say, it has exceeded all my expectations! From its rugged yet stylish design to its outstanding performance both on and off the road, this Jeep has truly won my exceeded all my expectations! From its rugged yet stylish design to its outstanding performance both on and off the road, this Jeep has truly won my heart. But let me not forget to mention the exceptional salesperson, Richie, who made my buying experience an absolute pleasure. Here's why both the Jeep and Richie deserve nothing short of a stellar review. Firstly, the Jeep itself is a masterpiece of engineering. Its robust build and off-road capabilities make it the perfect companion for adventure seekers like myself. Whether I'm tackling rough terrains or cruising on the highway, the Jeep handles like a dream. The powerful engine delivers a thrilling driving experience, and the suspension system ensures a smooth and comfortable ride even over bumpy surfaces. I'm particularly impressed with the Jeep's advanced safety features, which provide peace of mind during every journey. The interior of the Jeep is equally impressive. The spacious cabin offers ample room for passengers and cargo, making it ideal for both everyday commuting and long trips. The seats are incredibly comfortable and provide excellent support, even during extended drives. The infotainment system is intuitive and packed with features, including a crisp touchscreen display, seamless smartphone integration, and a premium sound system that enhances every moment behind the wheel. Now, let's talk about Richie, the salesperson who made this Jeep buying experience truly exceptional. Richie's knowledge and expertise were evident from the moment I stepped into the dealership. He patiently listened to my requirements and preferences, taking the time to understand exactly what I was looking for in a vehicle. His professionalism and genuine passion for cars shone through as he guided me through the various Jeep models, explaining their unique features and benefits. What impressed me most about Richie was his commitment to ensuring my complete satisfaction. He went above and beyond to answer all my questions, addressing any concerns I had along the way. His friendly demeanor and approachable nature made the entire process stress-free and enjoyable. Richie's attention to detail and personalized assistance made me feel valued as a customer, and I truly appreciate the effort he put into finding the perfect Jeep for me. In conclusion, I couldn't be happier with my Jeep purchase, and I owe a significant part of my satisfaction to Richie. The Jeep's remarkable performance, rugged elegance, and advanced features have made it an absolute joy to own. Richie's exceptional salesmanship, expertise, and dedication to customer satisfaction have made this buying experience one to remember. If you're in the market for a Jeep, I highly recommend visiting Richie. You won't be disappointed! More

If I can I would have gave them a 0 for a rate don’t ever come here they give the wrong information. My mom came here Monday March 11,2024 and talk to rod in the parts Department and my gave my key to my dod come here they give the wrong information. My mom came here Monday March 11,2024 and talk to rod in the parts Department and my gave my key to my dodge caravan 2013 and rod look at it and told my mom that we need to order a whole new key for the car we did that Monday 3/11/2024 and paid $251 so the key gets here Tuesday and he told my mom Maureen Wells that if the key don’t work then we need to get a diagnostic on the car here and then the key gets here on Tuesday March 19, 2024 because I called up here on Wednesday March 20,2024 and told me that my key was there and nobody call me ahead of time and told me that my new key was here and I ask them how much it would cost for my car and I gave the description and the year to the services department and they told me they can fixed on and gave me a price and told me if I get it towed here between business hours they work on it for me I said okay me and my gets here on Thursday March 21,2024 now telling us that they can’t do what they promised us and they not trying to fixed both problems and they have bad customer service because we inconvenience us and got it towed here and they not trying to help us but just one problem but it’s two problems not just one. The worst service I have had thus far in my 44 years of life. More