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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,579 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,579 reviews

June 19, 2024

Khristopher Rodriguez was awesome. A very friendly environment and super helpful about all the cars. More

by khris1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristopher Rodriguez
Jun 20, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Khris1996, we are glad we could help!

June 15, 2024

Josie was great. She helps my wife start to rebuild her credit after a bankruptcy. Gave us the confidence in our purchase. We got a great truck at a great price. She More

by aramirezmanzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josie
Jun 18, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Aramirezmanzo, we are so pleased you enjoyed your visit to Rick Hendrick Chrysler Dodge Jeep RAM Duluth! We do hope we can be of assistance in the future. Take care!

June 14, 2024

Josie is AWESOME. Ask for her she is bilingual Spanish. She is very helpful and knowledgeable of the vehicles available for sale. More

by jloracaballero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josie
Jun 16, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jloracaballero, we're happy to hear you had such a positive experience with our team!

June 11, 2024

I had one of the best experiences ever in the parts department at Hendrick Cdjr with David Harper. If you are looking for someone who is knowledgeable in Dodge, jeeps or rams he is your guy! As a woman More

by mbaxley
Recommend Dealer
Yes
Employees Worked With
David Harper
Jun 15, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Mbaxley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chrysler Dodge Jeep RAM Duluth.

June 10, 2024

They are a bunch of liars. Was told all the banks was saying no but in fact my credit was only pulled once which means it was only ran thru one finance company. Was told other More

by VH06$
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Singh, Brady Sullivan
Jun 15, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Vh06$, At Hendrick, we strive to set the bar high to ensure our customer's receive the best service and would like to speak with you more about your recent experience. At a time that works for you, please contact Justin at 770-495-6137 to discuss further. Thank you, we appreciate your time.

June 08, 2024

MONTAE, is the best service representative. His communication is on point. His customer service is on point. He is Awesome! I won’t work with anyone else but MONTAE. More

by Kyndrathomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Montae Williams
Jun 14, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Kyndrathomas, we're so glad that we were able to go above and beyond your expectations!

June 07, 2024

The service team here is absolutely fantastic! Lance really paid attention to my needs and made sure that my vehicle was taken care of from start to finish. I had four tires and an alignment done, More

by legolas10100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jun 14, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Legolas10100, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chrysler Dodge Jeep RAM Duluth!

June 07, 2024

I'm Absolutely Flabbergasted. I have such a resentment towards dealerships from awful service in the past. Rick Hendrick CDJR has completely changed my opinions of dealerships. I More

by Chase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ped Noori
Jun 14, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Chase, we appreciate you taking the time to leave us this feedback.

June 07, 2024

Came in for a recall for a 5 min job, always told it will take all day. So I opted to get an oil change done and they trick me over the portal to sign up for a $600 valvoline service package that is entirely More

by 3344asdf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Otis
Jun 15, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

3344asdf, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Jun 16, 2024 -

3344asdf responded

Hi, you could attempt to reach out to me, the dealership knows who I am and has my contact information if you would like to try to smooth things over. Without taking action, your response will be pointless and dull. I'd love to use this service center again because it is the closest one to my house, but without better transparency and better service, I wouldn't.

June 06, 2024

Sydney Barker helped us on our trade in and wouldn’t recommend anyone else but her! More

by Mariel vega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney barker
Jun 14, 2024 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Mariel Vega, thank you for your kind words and this wonderful review!

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