Rick Hendrick Chevrolet of Buford

Though my sales associate was extremely kind and courteous, the overall management of this dealership is beyond disappointing. I left the dealership with lots of questions regarding my vehicle purch courteous, the overall management of this dealership is beyond disappointing. I left the dealership with lots of questions regarding my vehicle purchase, was referred to multiple managers where none of my requests where handled. A manager even went out of her way to guarantee she’d call me back the next day at noon, and never did. Ever. The other manager is just cold and any attempts at kindness and courtesy seem inauthentic, at best. I’ve contacted this dealership multiple times and now get no response. I’ve also called the mainline and been left on hold for over 20 minutes. Management also pressured me to leave a good review in spite of my negative experiences, saying that it would negatively impact the sales associate which to me is unethical. How about you just do a great job taking care of your customers so you don’t have to manipulate people into leaving a good review? I wish I had bought my Chevrolet at a Bill Holt where I’ve been treated with white glove customer service when I had to get my vehicle serviced after two weeks of driving it. Buford Chevrolet is a joke and you should NOT purchase your next vehicle here. More

Ryan Tinsley and manny G was the bomb when came to helping me with getting new car I really appreciate them thank you guys all love helping me with getting new car I really appreciate them thank you guys all love More

Had a great experience at the Rick Hendrick in Buford everyone was very friendly and super helpful. My sales person Robert did a great job answering all my questions everyone was very friendly and super helpful. My sales person Robert did a great job answering all my questions More

I came up here to look for a Silverado and my goodness was did I have a great experience I worked with a gentleman named Craig I believe and he was very helpful was did I have a great experience I worked with a gentleman named Craig I believe and he was very helpful More

Very pleased with my purchase of ‘21 Silverado @ Hendrick Buford. Giuseppe Pagano is a rockstar. Have purchased many cars & this was the best experience yet. He was the most attentive I have ever dealt with. Buford. Giuseppe Pagano is a rockstar. Have purchased many cars & this was the best experience yet. He was the most attentive I have ever dealt with. You want a no-nonsense experience, ask for Giuseppe!!! More

False advertisement. Travis Reed, Alex Maddox, and Ryan Deaton are all worthless. They dont follow through or help. Worst experience ever. Do not come here expecting good service. They are just after the m Deaton are all worthless. They dont follow through or help. Worst experience ever. Do not come here expecting good service. They are just after the money. Not satisfaction of the customer. More

It was great experience buying pre own Lexus car from Rick Hendrick Chevrolet Russell was the sales person who help us getting the right price and service we need We’re totally satisfied with there ser Rick Hendrick Chevrolet Russell was the sales person who help us getting the right price and service we need We’re totally satisfied with there service My family highly recommend this dealer More

Have worked with Todd Higginbotham in Collision several times. Someone's car hit a large piece of wood on highway - it zoomed across 2 lanes and smashed my rear door. Another time someone clipped my bump times. Someone's car hit a large piece of wood on highway - it zoomed across 2 lanes and smashed my rear door. Another time someone clipped my bumper. Todd was great on handling all. I have always found him extremely helpful - knowledgeable, understanding, energetic and professional - no matter big or small the problem. He is great to work with, and I recommend him highly. More

Having Todd Higginbotham serviced my Toyota Land Cruiser, I was very pleased with the results; he proved to be very be proactive as to having the work done in a professional and cost effective matter I was very pleased with the results; he proved to be very be proactive as to having the work done in a professional and cost effective matter More

Sales, Chris b, and Chad r, where extremely helpful in getting me in the car I wanted! Definitely go see either of them, we where able to work a deal smoothly! getting me in the car I wanted! Definitely go see either of them, we where able to work a deal smoothly! More