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Rick Hendrick Chevrolet of Buford

Buford, GA

4.9
2,199 Reviews

4490 S Lee St

Buford, GA

30518

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Showing 2,199 reviews

September 16, 2024

The Chevy Buford location is awesome. Melvin had my exhaust pipe replaced under a special coverage policy. More

by Deepmind1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Thomas III
Oct 03, 2024 -

Rick Hendrick Chevrolet of Buford responded

Deepmind1 It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2024

Thanks to my service advisor Melvin. I was able to get a full brake service, 4 tires, alignment, and air filter for a reasonable price. More

by Deepmind1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Thomas III
Oct 03, 2024 -

Rick Hendrick Chevrolet of Buford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!

September 15, 2024

I want to thank Melvin for getting my service scheduled. He also gave me a quote for an extended warranty. More

by Deepmind1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Thomas III
Oct 03, 2024 -

Rick Hendrick Chevrolet of Buford responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2024

I was not aware I had 2 open recalls on my vehicle. Melvin had the parts in stock and took care of them. More

by Deepmind1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Thomas III
Oct 03, 2024 -

Rick Hendrick Chevrolet of Buford responded

Deepmind1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet of Buford. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet of Buford

September 13, 2024

This dealership is completely dishonest. I drove 50 minutes to test drive a car that they did not even have at the dealership. I scheduled the appointment the night before, just minutes be More

by donnag
Purchase Time
Recommend Dealer
No
Employees Worked With
Mohammed and Simon, Joseph Mariscal, Zeb Frady, Shawn Stavish, Jessica Petty, Daniel Rowland, Orlando Lara, Gerardo Mondragon, Brandon Still
Oct 03, 2024 -

Rick Hendrick Chevrolet of Buford responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our management team at 678-745-2500 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 12, 2024

Bradley was incredibly knowledgeable, taking the time to thoroughly explain the recommended maintenance and answering all of my questions with patience and clarity. His friendly demeanor made me feel at eas More

by Derch Dandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Peevy
Oct 03, 2024 -

Rick Hendrick Chevrolet of Buford responded

Derch Dandy Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 12, 2024

Bradley made what can often be a stressful experience incredibly smooth and stress-free. I highly recommend him and the Chevy service team for their professionalism, expertise, and outstanding customer c More

by Doug Doolittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Peevy
Oct 03, 2024 -

Rick Hendrick Chevrolet of Buford responded

Doug Doolittle It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet of Buford

September 12, 2024

I recently took my Chevy in for service, and I couldn’t be more pleased with the experience. From the moment I arrived, Bradley, my service advisor, went above and beyond to ensure everything was handled e More

by Doug Doolittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Peevy
Oct 03, 2024 -

Rick Hendrick Chevrolet of Buford responded

Doug Doolittle Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

When I picked up my car, not only was the work completed to perfection, but Bradley also took the time to walk me through everything that had been done. His attention to detail and commitment to customer sa More

by Donald Dingle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Peevy
Oct 03, 2024 -

Rick Hendrick Chevrolet of Buford responded

Donald Dingle, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet of Buford. Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2024

Throughout the service process, Bradley kept me informed with regular updates, which I greatly appreciated. The transparency and communication were top-notch, and I never felt left in the dark about the sta More

by fin funnle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Peevy
Oct 03, 2024 -

Rick Hendrick Chevrolet of Buford responded

Fin Funnle Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Please don't hesitate to reach out if there's anything additional we can do for you.

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