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Rick Hendrick Chevrolet of Buford

Buford, GA

4.9
2,273 Reviews

4490 S Lee St

Buford, GA

30518

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Showing 2,273 reviews

August 08, 2024

I had an issue with my Malibu. I spoke with Allison Bonds and she was wonderful! She was very professional and friendly! The mechanics are great too! I’m all better and my car is r More

by dee.mcmichen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Bonds
August 08, 2024

I had an excellent experience at Rick Hendricks. The lady who was helping me, Allison Newton, was absolutely wonderful. She was extremely knowledgeable, kind, and truly seemed to care about her cust More

by Alyson Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Newton
August 07, 2024

Manuel Platero helped me with my Chevy truck when it was having issues. He is a wealth of knowledge and very friendly too. More

by Lisbet Platero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Platero
August 05, 2024

Bradley Peevy in the service department was awesome to work with and made the repair process easy. He took time to go over all needed repairs and even let me know the things I can wait on. Great experienc More

by Joe Dilchman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Peevy
July 31, 2024

5 Star for Junior Avalos, great service and was very knowledgeable of pricing and products. More

by MattC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Avalos
Aug 01, 2024 -

Rick Hendrick Chevrolet of Buford responded

Thank you for choosing Rick Hendrick Chevrolet of Buford as your first choice for all your automotive needs! Please don't hesitate to reach out if there's anything additional we can do for you.

July 28, 2024

This is a great place to get the car are truck you or looking for I told them what I was looking for and they had the one that fit like a glove More

by RaymondHewell47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Granderson
Jul 30, 2024 -

Rick Hendrick Chevrolet of Buford responded

Raymondhewell47, we are so happy to read such a great review about Rick Hendrick Chevrolet of Buford! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2024

Great dealership worked with me to get a great vehicle. I would refer anyone to go here More

by Walker
Recommend Dealer
Yes
Employees Worked With
Reggie Edward
Jul 30, 2024 -

Rick Hendrick Chevrolet of Buford responded

Hi, thanks for taking the time to leave a review. We can't wait to see you again, have a great day.

July 20, 2024

Mr. Caleb Granderson and Mr. Giuseppe Pagano provided excellent customer service and completely satisfied my needs and wants! I completely trusted them with their professionalism! They delivered and co More

by vernayg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Granderson, Giuseppe Pagano
Jul 30, 2024 -

Rick Hendrick Chevrolet of Buford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Rick Hendrick Chevrolet of Buford and we hope to see you again soon! If you have any further questions, please don't hesitate to reach out!

July 11, 2024

Terrible service, terrible leadership, and the worst buying experience I have ever had. Paid $38,000 in cash for a new vehicle and was told it would be ready in 2 days. It has now been over 2 weeks wi More

by brianharrisatl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael , Tiffany Pendley
Jul 30, 2024 -

Rick Hendrick Chevrolet of Buford responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

July 10, 2024

Brought a my vehicle to Rick Hendrick’s for an ac diagnosis for $220. Over the phone Melvin the service advisor claimed that the technician charged the system with dye but found no leaks. Melvin a More

by ConnorByington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melvin, Alex, Alan
Jul 30, 2024 -

Rick Hendrick Chevrolet of Buford responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our management team at 678-745-2500 to discuss your concerns, as your satisfaction is of utmost importance to us.

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