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Rick Hendrick Chevrolet of Buford
Buford, GA
2,135 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,135 reviews
January 07, 2014
My experience was awesome and the customer service was outstanding! These are the best and I would definitely recommend to any and everyone! Keep up the good work guys! outstanding! These are the best and I would definitely recommend to any and everyone! Keep up the good work guys! More
by rcw89
Employees Worked With
Tazwell Ringer
January 07, 2014
Hendricks Motors showed great leadership and outstanding customer service. When I visited the dealership Tey welcomed me with open arms. Made me feel right at home. customer service. When I visited the dealership Tey welcomed me with open arms. Made me feel right at home. More
by esessoms7
Employees Worked With
Tazwell Ringer and Roy Riley
January 03, 2014
Two years ago I bought a new SUV from Rick Hendrick Chevrolet in Buford. I had a great experience and have since highly recommended the dealership. As of my visit today, they have lost my business, m Chevrolet in Buford. I had a great experience and have since highly recommended the dealership. As of my visit today, they have lost my business, my confidence, and my recommendation. I was amazed by the difference. When my husband, son, and I got to the dealership we got out of our vehicle and walked around in the front lot a bit. We were never approached by anyone to offer assistance to us. We went into the showroom. We spoke to someone at the desks who asked if we had an appointment. We did not know we needed an appointment to LOOK at cars. She got a salesman to meet with us. We expected to be taken to the lot to talk and look at cars that we might be interested in. INSTEAD, we were taken to a small desk and asked what we were looking for. We said that we wanted our son to look around to see what kind of USED car he might like to have. Immediately, the salesman said he could help us. THEN, he proceeded to take all kinds of information from my husband and put it into the computer. It was basically a financial application. He also asked for my husband’s license and copied it. We still had not even looked at any cars at all! He left obviously to check our credit and returned ready to talk. He began a HUGE pitch to sell us a NEW car. We told him we did not want new as it was for a teen driver due to insurance, etc. He continued to push the new car through several different avenues. When we finally convinced him know that was not our intention, he left and was gone for at least 20 minutes. We almost walked out but saw he was coming back so he sat down and said he had a car we could test drive. He had the key with him. We still had not looked at any cars and were now being given a car to test drive without even seeing a picture of that car or any other car for that matter. I asked how much was this car we had not seen and he said we would discuss that when we come back. WHAT!! In this whole lot there is only one car that I am allowed to see or test. He wanted my husband to sign a paper so that we could test drive this particular car that had been CHOSEN FOR US! He refused to sign and told the salesman we were leaving. He told him that he did not like the process they were using. It was very frustrating and disappointing. We actually drove an hour to bring our son there so that there would be a variety of cars for him to see. He did not see even one! I’m not sure what has happened to this dealership in the last 2 to 3 years but it has not been for the better. More
by Kaann02
Employees Worked With
Various
January 01, 2014
Everyone was so nice and welcoming. they knew my price Everyone was so nice and welcoming. they knew my price range and what I was looking for. Cory gave me an extraordinary deal. I could not thank him mo Everyone was so nice and welcoming. they knew my price range and what I was looking for. Cory gave me an extraordinary deal. I could not thank him more. Out of my 22 years of driving I finally got my own brand new car. More
by jeanine_ricks
Employees Worked With
cory ricks, Corey Ricks
December 16, 2013
I wouldn't recommend this dealer to ANYONE that has credit issues. I've heard the commercial saying they can get anyone with bad credit into a car for little to nothing down. That's completely B.S. bac credit issues. I've heard the commercial saying they can get anyone with bad credit into a car for little to nothing down. That's completely B.S. back in October talked to Jasmin in internet sales told her I didn't have anything to put down explained my current situation she set me an appointment up with their "special finance" team well drove approximately 2 hours well the "special finance" team was a salesman basically got the run around told would need 30% down. So my take is they will only work with you if you have a good paying job or about $5,000-$10,000 down if you have bad credit. And from what I gave seen on here and the Facebook page I'm not the only person they have done it too. I will either going to my dealer here in Rome,ga or Hardy at least they haven't tried to pre on me and told me it was raining. If I could get hold of rick Hendrick personally I would. Also a woman called me this past Friday to see if she could set me up an appointment to come in I explained to her what happened she didn't seem overly concerned even asked if I knew anyone in the market for a new vehicle told her even if I did I wouldn't send them to their dealership. More
by gacable
Employees Worked With
Jasmin
November 28, 2013
Simply the best car buying experience ive ever had. Best selection, price and financing. Thanks to Mike and his team for my new Tahoe! I reccommmend them to everyone! selection, price and financing. Thanks to Mike and his team for my new Tahoe! I reccommmend them to everyone! More
by april1212
Employees Worked With
the General manager Mike
September 22, 2013
Looking for a specific option package vehicle, they had it. Scheduled appt the night before, confirmed via email an hour before leaving home. Store is 45 minutes away. Got there, were told vehicle sold bu it. Scheduled appt the night before, confirmed via email an hour before leaving home. Store is 45 minutes away. Got there, were told vehicle sold but we have another.... More
by Tahoe Hunter
Employees Worked With
Rashad Shaw
September 18, 2013
Heard their ad on radio about helping people with low credit score. I called ahead and was told I was approved and made an appointment to drive two hours to get there. Got there and the run around began. credit score. I called ahead and was told I was approved and made an appointment to drive two hours to get there. Got there and the run around began. After sitting there over four hours I left told not to worry I would be able to get the car...the next day I called and was made to feel they didn't want to do business with me. And I was right...financing fell thru after waiting all day. I WILL never recommend them. They are false advertising and deceptive . More
by Unknown
Employees Worked With
Corey
June 30, 2013
Was told we were pre-approved prior to traveling an hour and a half to dealer. Spent 4 hours and no car! They say whatever they can to get you into the dealership and then when you get there they give you and a half to dealer. Spent 4 hours and no car! They say whatever they can to get you into the dealership and then when you get there they give you the run around. Very disappointed, total waste of time!!! More
by TomSeawright
Employees Worked With
Finance / Manager
