Rick Hendrick Chevrolet of Buford

Liars and Deceivers Was interested in a used car that I found on their website and the website stated that it was located in Buford. I called and spoke with Taneika Griff Was interested in a used car that I found on their website and the website stated that it was located in Buford. I called and spoke with Taneika Griffin twice to confirm the car was on the lot and it was available for a test drive. I arrived at the site and asked for Taneika Griffin. Clue #1 - I was met by two salesmen (don't remember names excep that one was Josh). Clue #2 - They asked me to walk over to a sales desk and the first question was if I was paying cash or financing the vehicle. I stated that question does not matter at this point because I have not seen the vehicle. Clue #3 - They asked me if I ever thought about buying American. Alarms were ringing in my head to run but I played the game for another minute or two. They then sat me down and proceeded to show me the vehicle on the computer while I informed them that I had already viewed it online as well as the Carfax report. They then informed me that the vehicle was in Charlotte, NC but we could make a deal and get the vehicle to Buford. I then stood up and informed them that since the car was not onsite there was no reason for me to be there. I then walked out. These people totally mislead me just to get me in the door. It's a shame that there are people in this world who do business like them. Liars and deceivers straight up. More

Bad service from Taneika Griffin, Todd Menefee,Arton Lecali We were told they had a few cars that were listed more than the price we were willing to pay but to come on in because the price could be negotiated d We were told they had a few cars that were listed more than the price we were willing to pay but to come on in because the price could be negotiated down to what we wanted. We went to the dealership not to be assisted by the young lady(Taneika Griffin) who said would assist us because her back was hurting, the young lady did come out only to inform us that she didn't know we were coming as early as we did (I thought I had made it very clear we would be there around the time we arrived.) We were then handed over to another salesman (Arton Lecalic) who acted as if he had no clue and didn't want to be bothered. One of the finance managers(Todd Menefee) walked over to us and stared suggesting we buy something brand new which was awful because the car is for my 74 year old mother who does limited driving and just needs something to go from point "A" to point "B", she is retired. The finance manager also suggested that she finance something versus paying just cash, what 74 year old needs to have a car note if they can help it or does not choose to do so. They showed us a car in the shop being worked on we should consider purchasing, but it was in the air on the lift and no one could tell us anything about the price or mileage. They then proceeded to tell us they would send for a car from another location about 15 minutes away that we were interested in if we had a moment, we agreed to wait then they came back and said on 2nd thought we are not going to bring it over because it was going to be out of our price range overall, but let me remind you they said the car could have been negotiated to our price to begin with! We left, the more I think about the more furious I became, I made it very clear what we were looking for and be willing to pay if they couldn't deliver I much rather they tell us that then to have us come out and waist our time. They are located far bit out of our way. They would literally have to be giving cars a way for me and my family to ever visit and consider purchasing from them. My mother found a car yesterday, the price was less than what she was willing to pay and it was exactly what she wanted, the customer service was outstanding!! I just gave an outstanding review on this site for the awesome service. More

Very admirable I was in a couple of weeks ago and the young gentleman Erin Goodine really worked hard to get me approved. Two thumbs up to this guy. He was very help I was in a couple of weeks ago and the young gentleman Erin Goodine really worked hard to get me approved. Two thumbs up to this guy. He was very helpful and overall concerned. I will definitely be back as long as this guy is still there. ???????? More

Best sales experience ever I went to Rick Hendricks Chevrolet with no intentions of buying anything. I really just wanted to get prices for a future purchase. The sales represen I went to Rick Hendricks Chevrolet with no intentions of buying anything. I really just wanted to get prices for a future purchase. The sales representative Ryan Deaton was so nice, knowledgeable, and not pushy at all. By the end of my test drive I checked by bank account to see what I could do. I couldn't make the purchase yet but I plan on coming back before thanksgiving when I have some more money down More

Worth the wait! After 6 months of searching for our adult daughter, my husband and I finally found a nice vehicle in her price range. The overall process was longer t After 6 months of searching for our adult daughter, my husband and I finally found a nice vehicle in her price range. The overall process was longer than I had hoped for but Branden Cox was AWESOME! He made sure that we were comfortable during the long wait as if we were more than commission to him and he has a great personality. Because our vehicle choice was a day old trade it was in the service department for inspection. Our daughter was given a new loaner and when her vehicle was ready Branden made the hour long drive to deliver it. We will revisit Rick Hendrick Chevrolet. Thanks again Branden! More

Great experience I loved my experience at rick hendrick chevrolet in buford. Everyone there was extremely nice and made my time fly by there which we all know dealers I loved my experience at rick hendrick chevrolet in buford. Everyone there was extremely nice and made my time fly by there which we all know dealerships take FOREVER!!! My sales guy, Ryan deaton, was the greatest and made it easy to narrow down what trim level i should get. If you go there you have to ask for him he is so good. Overall great dealership and good people. More

Awesome experience!! Ryan deaton is by far the best salesmen. It was a very easy and pleasant experience. Go and see him if you are looking for a new vehicle. I highly re Ryan deaton is by far the best salesmen. It was a very easy and pleasant experience. Go and see him if you are looking for a new vehicle. I highly recommend him and this dealership! More

Great Job Sandy My car buying experience from start to finish was great! Painless in fact! Nothing but excellent customer service...I was only there maybe 2 1/2 hours My car buying experience from start to finish was great! Painless in fact! Nothing but excellent customer service...I was only there maybe 2 1/2 hours total and they allowed me space to do my homework assignments while I waited for the paperwork for my new car...I would totally recommend all my friends and family to stop by Rick Hendrick Chevrolet! I am a Chevy girl for life!! Thank Sandy Fordham and all of the Rick Hendrick team! More

BEST car buying experoience ever Rick Hendricks Chevrolet in Buford, GA was the BEST car buying experience that I have ever had. I am a 51 year old male who have purchased cars form C Rick Hendricks Chevrolet in Buford, GA was the BEST car buying experience that I have ever had. I am a 51 year old male who have purchased cars form California to Georgia since I was 17 years old. Rick Hendrick's Buford was by far the BEST experience. The staff Sandy Fordham, Alexander Fischbach and Todd Menefee were the BEST... I will continue to purchase vehicles from Rick Hendricks's Buford.. Sincerely, Christopher Moore More

Fantastic experience! Kyle Lovett, Adam Crane, and Colten Behrle were all amazing and I highly recommend! They were all very educated and did everything they could to provi Kyle Lovett, Adam Crane, and Colten Behrle were all amazing and I highly recommend! They were all very educated and did everything they could to provide the best service! More