Rick Hendrick Chevrolet of Buford

Great experience buying here! Matt and Marc were absolutely excellent. They mad my experience simple, quick, and fun. I went in looking for an Equinox and left a pleased customer. Matt and Marc were absolutely excellent. They mad my experience simple, quick, and fun. I went in looking for an Equinox and left a pleased customer. Ask for these guys when you go in. You’ll be glad you did. More

Awesome Customer service was outstanding ,a wide variety of cultures was represented, and the building was very clean and manicured, all of your employees was Customer service was outstanding ,a wide variety of cultures was represented, and the building was very clean and manicured, all of your employees was very professional and customer service oriented, and the sales personal did not used pressure tactics or properganda, techniques to influence you to buy with a sense of urgency More

The best The whole team, especialy Errol were extremely helpful and very concerned about my satisfaction. I had an excellent overall experience with Rick Hend The whole team, especialy Errol were extremely helpful and very concerned about my satisfaction. I had an excellent overall experience with Rick Hendrick. Great job!! More

Service Average service which informed me I needed new tires. I don’t remember the Service Technician’s name. The time wait was not too long compared to the D Average service which informed me I needed new tires. I don’t remember the Service Technician’s name. The time wait was not too long compared to the Duluth location. More

Got a good deal at Rick Hendrick Chevy I gave this dealership 4 stars instead of 5 because of my initial experience coming in for the first time. The first time I came in their was confusi I gave this dealership 4 stars instead of 5 because of my initial experience coming in for the first time. The first time I came in their was confusion and the vehicle was not on the lot to examine or to test drive. This was disappointing and I probably would have left earlier and had come come back later had this been explained to me. I was told it was on an "extended test drive" which made it sound like the vehicle would be back in about an hour. So I test drove another very similar Chevy Impala. I later found out my Impala would actually be gone for at least six hours so it would not even be there until after dark. I would not have tried to negotiate on the vehicle had I know that I would not see it until after dark. I did waste a lot of my time in the dealership on that Wednesday when I could have been taking care of other things. I learned my lesson about negotiating on a vehicle that I have not seen. That was my mistake. However, when I came back on Saturday, the vehicle of course was there and you were able to work with me to give me a good deal. So overall I am very happy with my purchase and Darwin was very pleasant to work with. I do love my Impala very much! More

After papers signed things changed. Best friends before then after final papers signed couldn’t get a call back to save life. No 2nd key w/CErtified pre-owened even though they talked up Best friends before then after final papers signed couldn’t get a call back to save life. No 2nd key w/CErtified pre-owened even though they talked up the fact that it did have 2 keys. Now have to set up appointment to drive 2 hr to have them cut key but no call back. Should’ve bought local. Live and learn! More

Mr. McAlpin total profession. I who use his service for my future purchases. His concern were displayed thought out the buying process. I thank him. total profession. I who use his service for my future purchases. His concern were displayed thought out the buying process. I thank him. More

Service Rating I am giving an overall rating of 3 due to the following reasons: 1. I tried an online service appointment TWICE but I did NOT receive any feedback I am giving an overall rating of 3 due to the following reasons: 1. I tried an online service appointment TWICE but I did NOT receive any feedback whether the service appointment is confirmed or not. The only time it was confirmed is when I have to call the service department directly. 2. As an added incentive to your customers, I recommend that you do a quick wash to your customers' vehicles after service. I am comparing this to the vehicle service of RBM Atlanta where they give a customer's vehicle a courtesy wash. More

Enjoyed the experience Enjoyed the experience. It was worth the 2hr drive from south of Atlanta. Great Customer service is defiantly one of the best, if not the best when co Enjoyed the experience. It was worth the 2hr drive from south of Atlanta. Great Customer service is defiantly one of the best, if not the best when comparing dealerships More

Customer Satisfaction Rick Hendrick salesman and finance team was patient and kind during the negotiations of our new truck. They stayed determined to put us in a truck th Rick Hendrick salesman and finance team was patient and kind during the negotiations of our new truck. They stayed determined to put us in a truck that would make us happy. More