Rick Hendrick Chevrolet of Buford

Awesome sales rep On 3/31/19 my partner and I walked into Rick Hendrick Buford looking for a replacement car for her. We were greeted by Christopher Graham and he went On 3/31/19 my partner and I walked into Rick Hendrick Buford looking for a replacement car for her. We were greeted by Christopher Graham and he went to work on helping us. Needless to say she left with her replacement for her xxx. Chris and the whole team are AWESOME. More

Chris Graham is amazing! Our salesman Chris Graham offered a superb car purchase experience. He gave us a tour of the entire facility and managed the purchase process efficien Our salesman Chris Graham offered a superb car purchase experience. He gave us a tour of the entire facility and managed the purchase process efficiently and professionally. It is not often that one gets a personal human touch when buying a car, but Chris did that by buying lunch for my wife after we had travelled to the dealership for eight hours. He even assisted us with loading our new car on the trailer for transportation. He is a valuable asset to the dealership and we enjoyed interacting with him throughout the entire process. Thank you, Chris! More

The right Rabbitt! I had a great experience at Rick Hendrick Chevy and it started off with the right salesmen. William Rabbitt went above and beyond to find me the vehic I had a great experience at Rick Hendrick Chevy and it started off with the right salesmen. William Rabbitt went above and beyond to find me the vehicle that was right for me. We worked over a couple of weeks but I was able to find the truck I wanted. More

Best experience EVER So I came in pretty unsure of what I wanted , and I literally watch my sales woman Gabriella go to battle for me . She was so sweet , and funny , and So I came in pretty unsure of what I wanted , and I literally watch my sales woman Gabriella go to battle for me . She was so sweet , and funny , and honesty not bad to look at either . I would recommend her any day !!! Rick Hendrick the best dealership ever not because they have nice cars but because they hire people like her to take the fear away and make our experience seamless ! More

Awesome Service !!!! Rick Hendricks Cheverlote is god sent!!! I’ve had a horrible experience in the past dealing with dealerships as the most recent company I got a vehicl Rick Hendricks Cheverlote is god sent!!! I’ve had a horrible experience in the past dealing with dealerships as the most recent company I got a vehicle through had me walking away feeling robbed and bamboozeld and i regretted even getting the car, but the day I walked into Rick Hendricks i felt the sincerity and care for customers immediatly ! A young lady by the name of Gabriella Estaba took me in with warmth at an instant and made me feel like everything would be okay in her care lol she’s so motherly she even gave me her direct number to call her if I had any problems or issues following my purchase. I’d definitely reccomend this specific location to anyone in need of a car ! Thank you so much Gabriella and Rick Hendricks for your amazing service. More

Great Experience Awesome service provided by Gabriella, she was knowledgeable on every question I had, She had an awesome personality and managed to get me in and out. Awesome service provided by Gabriella, she was knowledgeable on every question I had, She had an awesome personality and managed to get me in and out. More

Blessing in disguise I'm still in shock! Gabrielle and Rick Hendricks Chevrolet in Buford put in some work to get me into a 2019 vehicle. God blessed me thru them. Thank I'm still in shock! Gabrielle and Rick Hendricks Chevrolet in Buford put in some work to get me into a 2019 vehicle. God blessed me thru them. Thank you guys so much! Totally just blew my mind! More

Calandra Lewis- Sales My name is Rhonda Small and I was recently at the dealership to purchase my 2019 Chevy Cruze. I must say that the whole experience was great. My sales My name is Rhonda Small and I was recently at the dealership to purchase my 2019 Chevy Cruze. I must say that the whole experience was great. My sales person Calandra Lewis was very insightful and pleasant to work with! I will send everyone that is in need of a car to the dealership as well as referring them to Calandra. Thanks again for a great experience! More

Great experience Daniel Rowland was our awesome salesman. He did a wonderful job. Very satisfied with his professionalism, product knowledge, and kind treatment. I abs Daniel Rowland was our awesome salesman. He did a wonderful job. Very satisfied with his professionalism, product knowledge, and kind treatment. I absolutely would return! More

Aggressive and harassing sales organization I experience very unprofessional and aggressive behavior from the sales staff at Rick Hendrick Chevy in Buford, GA yesterday. It is not the first bad I experience very unprofessional and aggressive behavior from the sales staff at Rick Hendrick Chevy in Buford, GA yesterday. It is not the first bad experience I have had with their sales organization, but I assure you it will be the last. What happened: I got an unsolicited call from one of your salespeople, a Shawn Stavish, who knew that I had leased a Chevy Malibu from Rick Hendrick Buford about 2.5 years ago. He claimed that he could roll me over into a new car and keep the same payments even though my lease was not up. I have done this in the past, and I was willing to listen. He asked me to make an appointment to come into the dealership, and I did for 12:30 pm on Friday, October 12th, 2018. Later I got a text confirming the appointment. A bit of overkill, but I replied to the text confirming the meeting. Later I got a call from a woman wanting to confirm the appointment again. I was pretty annoyed at this point, but I told her that I would be there. Then, at 9:00 p.m., I got another call from a man wanting again to confirm the appointment. Now I am mad and told the person so. Who calls someone at night after business hours? I told the guy, no, because of the harassing phone calls, I would NOT be there. Then, I got a call at exactly 12:30 (wouldn’t want to be 1 minute late would we?) asking if I was going to be there. I explained that I had already told the guy at 9:00 last night that I was not going to be there. Not only does their sales organization harass potential customers, apparently they don’t communicate amongst their staff. Is the Rick Hendrick Chevrolet Buford dealership so desperate that it needs an unsolicited phone call, a text message, and three more phone calls to confirm a meeting? Well, Rick Hendrick Chevrolet Buford has lost a customer. I only hope that they lose more so that they can take action with their sales organization. I do not blame the salesman Shawn, but based on my past experience when I bought my car, I believe the issue lies with their sales managers. More