Rick Hendrick Chevrolet of Buford

Brand new truck!! Kingston was so helpful in helping me find the perfect truck and made the process so seamless! If you are in the market for a new vehicle, Rick Hendri Kingston was so helpful in helping me find the perfect truck and made the process so seamless! If you are in the market for a new vehicle, Rick Hendrick Chevrolet of Buford is the place to go! I will definitely be back again for future purchases! More

Happy Truck Buyer Kingston helped making the buying process super easy. The hunt for the perfect truck is finally over!!! Highly recommend this dealership, they are Kingston helped making the buying process super easy. The hunt for the perfect truck is finally over!!! Highly recommend this dealership, they are the best! More

Excellent customer service Orlando made my buying process very easy and stress free. Would recommend him for an excellent buying experience. Will definitely be back in the futur Orlando made my buying process very easy and stress free. Would recommend him for an excellent buying experience. Will definitely be back in the future. More

Sales and Sales Manager were great, finance not so much. Bruce “Almighty” Gibson was the sales associate that worked with me and my wife on purchasing a 2019 Tahoe. He was very knowledgeable and helpful find Bruce “Almighty” Gibson was the sales associate that worked with me and my wife on purchasing a 2019 Tahoe. He was very knowledgeable and helpful finding the specific model we wanted with all the options and was willing to go the extra mile to find vehicles at any of Rick Hendrick’s locations that matched our requirements and bring them to the Buford store for us to test drive. He followed up regularly and answered all the questions we threw at him. Bruce has the right demeanor and a consultative approach to selling versus the “Boiler Room” model many dealerships use. Kyle was also a rockstar! He was very straight forward with pricing and is very customer service focused. It was refreshing dealing with him in an often frustrating process of negotiating trade in values and out the door pricing for a new vehicle. My only complaint was the interaction with two of the finance employees. Not wanting to throw anyone under the bus, but the two gentlemen I dealt with initially desperately need to take a customer service and sales 101 course. Once Kyle finalized the pricing the third finance person I worked with was great; upfront about the maintenance options- pros and cons of each plan, and provided details and typical scenarios to help me choose the best plan. More

used car purchase 2003 corvette I call and spoke with Joe M 2003 corvette 50th anniversary car drove 4 hours to look at it It was all Joe said it would be We purchased it great deal I call and spoke with Joe M 2003 corvette 50th anniversary car drove 4 hours to look at it It was all Joe said it would be We purchased it great deal We enjoy driving it and would recommend to our friends the staff were very nice Thank you Joe More

Great experience Spoke with Kyle by phone about ‘95 Corvette I had seen online. We set up an appointment which, unfortunately, was Kyle’s day off. However, he set me Spoke with Kyle by phone about ‘95 Corvette I had seen online. We set up an appointment which, unfortunately, was Kyle’s day off. However, he set me up with Joey who was outstanding! None of the “expected” car sales BS...just business, in a very personable way. The whole experience was great! From Kyle to Joey to Michael...everyone with whom I came in contact went out of their way to make the experience pleasant and surprisingly easy! Highly recommend this dealership! Top shelf all the way! And the car is great, too! More

Star Employee....YARALIZ GARCIA !! I would like to share an experience that I had last night that will leave a positive reminder that most people are still good in this world! I was h I would like to share an experience that I had last night that will leave a positive reminder that most people are still good in this world! I was heading to the gym last night in my new 2019 Malibu (2500 miles on the car) when the engine light came on. I'm like "REALLY?"...So I call my closest Chevrolet dealer and Northpoint Chevrolet can't help me because they're going through an ownership change. That made little sense so I called my next closest dealer which was Rick Hendrick Chevrolet.(I'm very familiar with the Rick Hendrick organization because I work for Axalta, his preferred paint!) Anyway, I knew his complex in Charlotte was first class but I had no idea that his winning ways trickle down throughout his organization, which leads me to a wonderful woman I met named YERALIZ GARCIA. She works as a service tech and she literally saved me. I called the service department as my car was sputtering and she answered the phone. It was late. After 6:00 most people are shutting down, hoping not to see another car so they can get home in time. That, I understand. But Yeraliz assured me things would work out and she texted me the address so I could make it to the dealership with the quickest route. It was twenty minutes till 7:00 when I arrived. She was waiting for me and we started the paperwork. She was more than professional but also had that "personal touch" that you really never see that much of today. I told her that I was in a bind because I needed my car to move my daughter into college this weekend. She understood my plight and walked me over to Enterprise to pick up my loaner after she handled all the paperwork to get my vehicle fixed. It was easy, smooth, professional and had the stamp of Rick Hendrick all over my experience. I want to say thank you to YERALIZ GARCIA for being the right person to represent the Rick Hendrick Chevrolet and to convey to me that the Rick Hendrick organization is a first-class operation. Give that girl a raise. She deserves every bit of praise I can give someone. Thank you. Trent Hudson More

Awesome Customer Service My name is Sherri Simmons from North Augusta, S.C. I was unable to find the Tahoe in my area so I went on your website and called your dealership. I w My name is Sherri Simmons from North Augusta, S.C. I was unable to find the Tahoe in my area so I went on your website and called your dealership. I was told the Tahoe was sold and then in about an hour was called back to say it was there. I drove to Buford on July 13th and was greeted by the most generous, kind, professional, and awesome sales person Tyronne Wells. He was the type sales person that anyone would want to invest in. He was able to asst me with every question and concern I had. I do not know what type rewards you give out but he certainly deserves one. I would recommend your company and him as the person to speak to. I drove almost 3 hours but left with my dream Tahoe. More important than that was your awesome service from start to finish. I am a Nursing Director so I know all about customer service and your team exceeded. I hope this gets to Mr. Rick Hendrick and I hope you are able to recognize Tyronne, he really is one of your stars in the company. I will be sending people your way and thank you again, I am a happy owner. More

Awesome at selling cars lousy at sevicing cars I am so disappointed in our experiences with the service dept at Rick Hendrick. They love you when your buying but try and use the added warranties t I am so disappointed in our experiences with the service dept at Rick Hendrick. They love you when your buying but try and use the added warranties that you pay so much for when you need them and your the red headed step child. Don't buy from them. They won't care about you after the sale. Brad the service Mgr is the biggest offender today! More

Great experience buying my new Colorado Truck Bruce Gibson did a wonderful job in helping me purchase my new Truck. He found out answers to questions that I had and was diligent in trying to get m Bruce Gibson did a wonderful job in helping me purchase my new Truck. He found out answers to questions that I had and was diligent in trying to get me into my new Truck that day. More