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Rick Hendrick Chevrolet of Buford

Buford, GA

4.9
2,292 Reviews

4490 S Lee St

Buford, GA

30518

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Showing 2,292 reviews

January 23, 2021

David and Ryan were great! Truck was exactly as described and just what I was looking for. Couldn’t be happier with the way things went. More

by tshanks1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marquez, Ryan Deaton
Jan 26, 2021 -

Rick Hendrick Chevrolet of Buford responded

Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

January 20, 2021

Hector Santiago and Creek Tullis were Awesome to deal with and made my purchase of a new 2500 Silverado HD seamless and easy, I highly recommend the folks over at Rick Hendrick Chevrolet of Buford! More

by Mstewart1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Santiago, Creek Tullis
Jan 26, 2021 -

Rick Hendrick Chevrolet of Buford responded

Mstewart1976, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 01, 2021

I was very impressed with the customer service everyone had at this car dealership. We were given a lot of great HONEST information from Travis who made the truck buying experience stress free. I would rec More

by ajrx2293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
Jan 08, 2021 -

Rick Hendrick Chevrolet of Buford responded

Ajrx2293, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

December 20, 2020

Chad took his time and was very helpful will definitely ask for him to help us with our next vehicle in the coming year. Thank you More

by Brtndr01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Ramsey
Dec 22, 2020 -

Rick Hendrick Chevrolet of Buford responded

Hello Brtndr01, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

December 18, 2020

A bit lengthy but long story short, great service and very prompt. Willing to negotiate and courteous. The long version. I worked with Ryan George (congratulations on getting married!) and he made my More

by Iveyj94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan George
Dec 22, 2020 -

Rick Hendrick Chevrolet of Buford responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for leaving us this response!

December 18, 2020

Awesome, friendly customer service. Straight forward yet attentive. From the time I pulled in the lot I was greeted by a sales mgr on the used side then quickly introduced to a sales rep in New Sales. The More

by Angelique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Kingston Hall
Dec 22, 2020 -

Rick Hendrick Chevrolet of Buford responded

Angelique, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

December 17, 2020

Our visit with Hendrick Chevrolet in Buford, Ga was good. Chad was patient in showing and re showing different vehicles. He gave a good price in timely manner. More

by Kwd727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Ramsey
Dec 21, 2020 -

Rick Hendrick Chevrolet of Buford responded

Kwd727, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

December 14, 2020

Branford, my salesperson, was awesome. From the moment we arrived at the dealership he was ready to help us out. He listened to what I needed/wanted and helped us match up to a perfect vehicle and they were More

by Christopher McDaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branford
Dec 21, 2020 -

Rick Hendrick Chevrolet of Buford responded

Christopher Mcdaniel, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

December 06, 2020

My wife purchased a new car on Saturday. After being rushed through the business office and returned home, we realize that she had been charged twice for the Destination charge (that was already added i More

by ROCKYATPAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey Propes, Sales Mgr
Dec 08, 2020 -

Rick Hendrick Chevrolet of Buford responded

Rockyatpar, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our customer realtions manager, Tiffany, at (678) 394-3117.

Dec 09, 2020 -

ROCKYATPAR responded

Tiffany, the Customer Service person, reached out to me and after our conversation she and the management staff realized that they had made an approx $3000 error. She indicated that they would FedEx new documents to us along with a refund check. At this point we have not received the corrected packet, but I trust that it will arrive this week. Through it all, I want to thank the salesman Dylan for helping us solve this issue. He truly was a great Salesman and very knowledgeable! My only hope is that this “honest mistake” by the sales desk doesn’t happen to other folks that don’t realize the error. I dont believe this is Mr. Hendrick’s business model and appreciate Tiffany for solving the problem.

December 04, 2020

Ryan Deaton went above and beyond assisting me AFTER the sale with several service issues. He was very responsive and made sure my issues were resolved. He provided a great customer experience. More

by shirley
Recommend Dealer
Yes
Employees Worked With
Ryan Deaton
Dec 08, 2020 -

Rick Hendrick Chevrolet of Buford responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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