
Rick Hendrick Chevrolet of Buford
Buford, GA
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Brought a my vehicle to Rick Hendrick’s for an ac diagnosis for $220. Over the phone Melvin the service advisor claimed that the technician charged the system with dye but found no leaks. Melvin a diagnosis for $220. Over the phone Melvin the service advisor claimed that the technician charged the system with dye but found no leaks. Melvin advised we pay $838 to investigate the system, not fix the problem. Hearing this quote, I declined to be robbed. Predatory and concerning. I recovered the vehicle and charged the system to verify the claim of “no leak”. The refrigerant was leaking at a rate of 5/10psi per minute. A second opinion confirmed my findings. I was justifiably frustrated to be charged for work that was either performed incorrectly or not at all. I took this concern to Alan and Alex at Rick Hendricks service department and asked for a refund on the false diagnosis. They declined and did their very best to lie and gaslight me into bringing the car back. Including briefly claiming no dye was added. Nope. Fool me once… More
Had right truck in stock and after we ran numbers we drove away with the truck with all options we wanted. Very good people to deal with. drove away with the truck with all options we wanted. Very good people to deal with. More
I have been working Joe Mariscal at Rick Hendrick Buford for multiple car deals and I can honestly say that it has been the best car buying experience every time I work with him. Joe is very knowledgeable a for multiple car deals and I can honestly say that it has been the best car buying experience every time I work with him. Joe is very knowledgeable and helps the entire process from start to finish very enjoyable. I will continue to use Joe and go to Rick Hendrick Buford for all of my new cars. More