Rick Hendrick Chevrolet
Charleston, SC
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The single worst choice of my life They certified a used dodge on a Chevy lot sold it to me illegally it blew up they put me 15,000.00 dollars upside down on the only other truck they w They certified a used dodge on a Chevy lot sold it to me illegally it blew up they put me 15,000.00 dollars upside down on the only other truck they would sell me cause I returned the dodge turd we are taking the news crew up there and I'm gonna file law suite now this2014 Chevy has problems More
Worst Dealership ever I have been there a total of 5 times trying to get out of a 2016 Chevy Silverado. After sending my credit app to three major credit companies and gett I have been there a total of 5 times trying to get out of a 2016 Chevy Silverado. After sending my credit app to three major credit companies and getting denied they then blasted it to every company in the world trying to get an approval with no avail because of low credit. After receiving a letter in the mail from ACA stating to contact the dealer for a counter finance offer I did and spoke with one of the finance managers who stated that ACA had me preapproved for $16k on any vehicle that meets their requirements. He transferred me to John on the sales floor who was nice and said he would have a 2007 Ford F250 waiting for me to look at when I got there. The next day I go there and get the run around to where I can't even talk to a sales guy but one of the sales managers comes out to talk to me. After explaining the letter and what the finance manager told me he said that there is nothing they can do because that don't have any car that will work without even trying. More
Lied to I had seen a car I was really interested in, and used the chat feature, where of course they couldn't give no info, but wanted mine. I left my number, I had seen a car I was really interested in, and used the chat feature, where of course they couldn't give no info, but wanted mine. I left my number, and later received a call from I believe heather graham. She once again couldn't tell me anything. She said I needed to come in face to face, said car was there and even double checked with manager, as it was a long drive for me, as I mentioned to her several times. So of course I show up at our appointment time and the car is nowhere to be found. No one has a clue and finally they said they located it in Texas. They of course then tried to sell me something else, but I was too furious to care. If you wanna be xxxxxthen go here. If not then I'd look else where, as most are dirty this one was ridiculous wasted my family's day. More
Always...good service As always, work completed as promised. Terry is "awesome sauce".... I do recommend Terry O'Brien and always bring both of my vehicles to her. As always, work completed as promised. Terry is "awesome sauce".... I do recommend Terry O'Brien and always bring both of my vehicles to her. More
Unfavorable experience. Had appt to fix trailer brake system. Got there and was told I had to leave the truck. Obviously there was no.commumication between person who gave m Had appt to fix trailer brake system. Got there and was told I had to leave the truck. Obviously there was no.commumication between person who gave m me the appt and Edwin, who recieved me in the shop.I told them I HAD to have the truck by next day so they decided to fix it. Long story short, I had a.coupon for a free diagnostic. My bill ended.up being over $900.00 so Edwin Tyson said he would give.me a break on the cost. He adjusted the.cost and reduced it by $90.00. But then he added in $90.00 for the cost of the diagnostic which was free with the coupon I gave them. So, no break. Very disappointed in Edwin's attempt at "helping me out". I think the word is dishonest. Guess he didn't think I would.look at the bill.for which they replaced rear.brake.pads and.calipers in.addition to what I brought the truck in for. His actions.make me.wonder if there was really anything.wrong with them. More
Scratches on corvette Made app on car, came no one knew anything,waited 4days for hose,got corvette back dirty with scratches under dirt.didn't charge me because they new t Made app on car, came no one knew anything,waited 4days for hose,got corvette back dirty with scratches under dirt.didn't charge me because they new they screwed up,never going back.free doesnt help bad service. More
Sorry sucker Called to get service on my 14 vette (squealing brakes). I was told to leave the car and it would take about a week to fix. Called service dept. and Called to get service on my 14 vette (squealing brakes). I was told to leave the car and it would take about a week to fix. Called service dept. and asked why it takes a week to fix. Told corvette service is backed up. I asked service rep. would this fix the problem, she said no and that this problem is just the "nature of the beast"??. I was about to trade in my car for a z06. Needless to say that will not happen at this dealership. After the sale you are on your own. I had my serviced at a different dealership. More
Car Maintenance Well I think this dealership is the best even if it takes them that long a least their trying to put some forth of an effort to make us wanting to kee Well I think this dealership is the best even if it takes them that long a least their trying to put some forth of an effort to make us wanting to keep the cars we buy from them and I do enjoy their business. More
Professional, Fair Price, Excellent Work, Very satisfied Hood and roof on my 2007 BMW 525I had to be painted due to a clear coat problem. I would never know it had been painted, Perfect Job Hood and roof on my 2007 BMW 525I had to be painted due to a clear coat problem. I would never know it had been painted, Perfect Job More
BMW repair work Wanted to say Rick Hendrick is the best repair shop I have been to they not only repaired my SUV quickly but they did a teriffic job. I would recommen Wanted to say Rick Hendrick is the best repair shop I have been to they not only repaired my SUV quickly but they did a teriffic job. I would recommend them to everyone! More