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Rick Hendrick Chevrolet

Charleston, SC

4.9
1,018 Reviews

1500 Savannah Hwy

Charleston, SC

29407

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Showing 1,018 reviews

October 09, 2024

Great communication extremely nice staff. Would do business with again and highly recommend. Ask for Les in sales. More

by Lbcurtisii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Les Rogers
Oct 13, 2024 -

Rick Hendrick Chevrolet responded

Hello Lbcurtisii, we're happy you found Les and your experience here at Rick Hendrick Chevrolet Charleston to be so informed and comfortable. Our goal is to continue to be a valuable resource for such an important investment. Thank you so much again for your feedback! We appreciate your business and hope you have a great day!

October 03, 2024

Trevor did a great job with dealing with me in the purchase of my new Silverado. He was straight forward and a honest young man. Very professional and courteous. More

by mpriester1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Hemby
Oct 06, 2024 -

Rick Hendrick Chevrolet responded

Thank you for giving Trevor and Rick Hendrick Chevrolet Charleston such a great rating! It really means a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

September 30, 2024

Not happy with the communication that was (not) received about my car being without a part for almost 3 months. Very condescending and rude service department staff and i will not be using rick hendrick che More

by alyssa meeks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler Mayer
Oct 05, 2024 -

Rick Hendrick Chevrolet responded

At Rick Hendrick Chevrolet, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your or our own expectations. Thank you for your patience and for speaking with our Service Manager to resolve this concern.

September 30, 2024

Came in for an oil change… saw Max and Sarah, I could describe them in a million words in terms of the service I got but if I had to pick just one, I’d honestly say incredible would be the word. Thank yo More

by William Richardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Walters, Maximus Verderame
Oct 02, 2024 -

Rick Hendrick Chevrolet responded

Thank you William. Our goal is our best every time and your review confirms we're on the right track. Thanks for choosing us and leaving this wonderful review and recommendation to Max, Sarah and our team! Have a great day!

September 30, 2024

Jazz was the man. Got us the deal and SUV we wanted. He has gained a client for life. More

by William
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmond Harrison
Oct 05, 2024 -

Rick Hendrick Chevrolet responded

We are so excited for all of those stars. Thank you for rating Jazz and Rick Hendrick Chevrolet Charleston so highly! Hope you have a wonderful day!

September 28, 2024

Les did it again. ..He is always on top of the game...He is awesome to deal with... More

by onJI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Les Rogers
Oct 02, 2024 -

Rick Hendrick Chevrolet responded

We're absolutely delighted to have exceeded your expectations! We can't thank you enough for your kind words and recommendation to Les and our team. Your satisfaction is our top priority. Thank you for your continued business and this wonderful review!

September 28, 2024

Great job by Brad, Bret, and Tyler in the business department. They made the transaction go quickly, smoothly, and seamlessly. Kudos to those three gentlemen! More

by Sal Paradise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Deepak, Bradley Dority, Bret Roberts
Oct 02, 2024 -

Rick Hendrick Chevrolet responded

Your generous feedback not only acknowledges the relentless dedication of our team but also fuels our determination to consistently provide top-notch service to our esteemed customers. It's your encouragement that propels us forward, ensuring we maintain our commitment to excellence. Thank you Sal for your awesome recommendation to our team!

September 25, 2024

Recently purchased my first Chevrolet, was due for an oil change this past week, so I decided to return to Rick Hendrick for my service. I was greeted by Max and Sarah in the drive-in. Sarah and her trainee More

by jeremysimmons238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Walters, Maximus Verderame
Sep 28, 2024 -

Rick Hendrick Chevrolet responded

Thank you Jeremy for highlighting some of our stellar employees. Sarah and Max are two of the best on our team! It is great to hear everything was done quickly and to your satisfaction. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 23, 2024

Very friendly people. When you walk in, there’s a chill vibe. Buying cars is a stressful thing for me so that’s honestly probably why I docked a star. I would come back he More

by breidenbachnicole
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Rogers
Sep 28, 2024 -

Rick Hendrick Chevrolet responded

Hi Nicole, thanks for your praise and kind comments about Nick and your experience. It's our commitment to ensure quality service, as well as, friendly and professional service to our guests. Please don't hesitate to contact us if you have any questions.

September 21, 2024

Les Rogers was amazing, and he made the process of buying a car quick and easy. I highly recommend this dealership. I am completely satisfied, and very happy! More

by Heather Hill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Les Rogers
Sep 28, 2024 -

Rick Hendrick Chevrolet responded

We aim for complete satisfaction, and it's wonderful to hear you had such a positive experience Heather. Thank you so much for this awesome review to Les and our team!

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