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Rick Hendrick Chevrolet

Charleston, SC

4.9
1,002 Reviews

1500 Savannah Hwy

Charleston, SC

29407

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Showing 1,002 reviews

December 30, 2023

Awesome experience with Jason Kube and Alex Dufault while looking for my new Silverado! Highly recommend!! More

by John Gray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Dufault, Jason Kube
Jan 03, 2024 -

Rick Hendrick Chevrolet responded

Thank you Mr. Gray, we're happy to hear you had such a positive experience with Jason & Alex. We genuinely appreciate the time you took to share your thoughts and experiences, and we are thrilled to know that you are satisfied. Your review not only helps us but also helps potential customers make informed decisions about choosing us. Congratulations!

December 19, 2023

Jerry in the service department was excellent at assisting with my recall repairs! He communicated with me so well and made what was initially an unpleasant event, a much better one. Kudos to him fo More

by travelgal1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Simmons
Dec 21, 2023 -

Rick Hendrick Chevrolet responded

Travelgal1963, thank you for your kind review; we are happy to pass along your comments to Jerry and the team here at Rick Hendrick Chevrolet Charleston! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Charleston

December 14, 2023

The staff at Rick Hendrick made my first new car buying experience seamless. I worked with Peter, who made sure to get me into a perfect truck for my needs. Love my new Colorado! More

by 419behan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Demuth, Peter Bartos
Dec 16, 2023 -

Rick Hendrick Chevrolet responded

Hello, thank you so much for your great rating of Peter and Rick Hendrick Chevrolet! Your review is very important to us, as our goal is to deliver an outstanding customer experience. Best wishes!

December 12, 2023

Great Team between service department and the sales team! Have to call out Bob A he is top notch and always goes the extra mile if you need a truck See Bob. As for the service team JJ is the best have been w More

by Twin Palms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Adkison, Jonathan "JJ" Napier
Dec 14, 2023 -

Rick Hendrick Chevrolet responded

Hi, thanks for your praise and kind comments about Bob, JJ and our team. Hello , We're happy you find your experience here at Rick Hendrick Chevrolet Charleston to be 5 stars! Our goal is to continue to be a valuable resource for such an important investment. Thank you so much again for your feedback! We appreciate your business and hope you have a great day!

December 11, 2023

Service personnel are courteous and more than willing to help! They have always understood my reasons for service calls and are respectful and to assist when I arrive! More

by pappawbob44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Adkison, Sean Lalloway
Dec 13, 2023 -

Rick Hendrick Chevrolet responded

We are so excited for all of those stars and awesome comments. Thank you for rating our team and Rick Hendrick Chevrolet Charleston so highly!

December 10, 2023

I worked with Logan and he was very responsive and understanding with the whole process. He was very nice and responsive. More

by Diego Rodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Inmon
Dec 12, 2023 -

Rick Hendrick Chevrolet responded

Our goal is our best every time and your review confirms we're on the right track. Thanks for choosing us and contact us anytime if we can be of assistance. Thank you again Mr. Rodriguez!

December 07, 2023

Clay Gresham was a very professional, knowledgeable and patient during the whole process of purchasing a new suburban. Highly recommend and will definitely utilize his services in the future. Marc Y. More

by Marcusyocum44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Gresham
Dec 09, 2023 -

Rick Hendrick Chevrolet responded

Thank you for your support Marc and for being a part of our journey to excellence. We appreciate your recommendation to Clay and the team. We look forward to serving you in the future and hope to exceed your expectations every time.

December 06, 2023

Love the customer service from salesman Peter. He went above and beyond to work with me on SUV options that the dealership had available. More

by saturnsel13
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Peter Bartos
Dec 09, 2023 -

Rick Hendrick Chevrolet responded

We love happy customers! Thanks for sharing your positive experience with Peter and the team. Best wishes for many happy & safe miles ahead!

December 05, 2023

Work with Les Roger's on several work vechiles purchased , excellent customer service from the sale to the service support. More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Les Rogers, Jonathan "JJ" Napier
Dec 07, 2023 -

Rick Hendrick Chevrolet responded

Thank you Bob for taking the time to send this awesome review on Les and your experiences with us. Best wishes for many happy & safe miles ahead!

December 04, 2023

After waiting 3 months for a part to come for my car to be fix. My service person JJ was awsome and communicated well until my car was complete. More

by Mariah C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Strachan, Jonathan "JJ" Napier
Dec 05, 2023 -

Rick Hendrick Chevrolet responded

Hi Mariah, your satisfaction is our top priority. Thank you for leaving such a wonderful review for JJ and the team. Please don't hesitate to reach out to us if there's anything more we can do! Thank you again!

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