Rick Hendrick Chevrolet Norfolk

Service was excellent. Service advisor I dealt with was very professional, helpful, and made me feel comfortable. Service advisor I dealt with was very professional, helpful, and made me feel comfortable. More

Scott was great. Smooth transaction with no problems. Vehicle was delivered as promised. Thanks again... Smooth transaction with no problems. Vehicle was delivered as promised. Thanks again... More

just a oil change. Brooke was great and friendly. Only thing asked for the free car wash, but didn't get it. Brooke was great and friendly. Only thing asked for the free car wash, but didn't get it. More

Not a terrible experience at all. Tyrese was kind and helpful, if based solely on him and his interactions I would give 5/5 stars. My recall ended up taking four days, instead of same Tyrese was kind and helpful, if based solely on him and his interactions I would give 5/5 stars. My recall ended up taking four days, instead of same day, despite waiting a month for the appointment, due to the EV technicians being off shift. My car was returned to me at 16% charge which was disappointing, and no offer was made for a rental to be provided during the four days my car was being serviced. Otherwise a wonderful experience. More

I’m out of the state for military training and yall charged $60 for windshieldwipers charged $60 for windshieldwipers More

Always pleased with you guys, did a great job on my truck and didn’t take long, a pat on the backs to the guys and gals and didn’t take long, a pat on the backs to the guys and gals More

Alana was most professional during entire time! The car was done promptly and I appreciated the service man! Thank you!!! The car was done promptly and I appreciated the service man! Thank you!!! More

They may be young but they know the process and sure do implement it well. I brought my vehicle in for some tires and I was reminded I needed an oil change so we took care of that as well while I was ther implement it well. I brought my vehicle in for some tires and I was reminded I needed an oil change so we took care of that as well while I was there. I was thankful to have the reminder as sometimes the little things go a long way. This helped so I didn’t have to come back another day! Thank you! You saved me a lot of time. More

I recently had the pleasure of purchasing my new vehicle from Rick Hendrick Chevrolet in Norfolk, and I can confidently say the entire sales experience was exceptional from start to finish. The sales depart from Rick Hendrick Chevrolet in Norfolk, and I can confidently say the entire sales experience was exceptional from start to finish. The sales department went above and beyond to make sure I found exactly what I was looking for without any pressure or hassle. From the moment I walked in, I was greeted warmly and treated with genuine professionalism. The sales team was extremely knowledgeable about the different models, trims, and features, taking the time to explain everything clearly and answer all my questions. What really stood out was their transparency—there were no hidden surprises or gimmicks, just honest communication and a sincere desire to help me make the best decision. The process of financing and finalizing the paperwork was smooth and efficient, thanks to their organized and friendly staff. They made sure I understood every detail before signing, which gave me great peace of mind. Driving away in my new Chevy, I couldn’t be happier with my experience. The sales team at Rick Hendrick Chevrolet Norfolk truly sets the standard for customer service and professionalism. I would highly recommend them to anyone looking for a seamless and enjoyable car-buying experience. More

I’ve worked with Todd in the past but this time was the best. Hendrick has given him such class when it comes to service. I’m happy he made the move to a much better dealership. Thank you for all your hone best. Hendrick has given him such class when it comes to service. I’m happy he made the move to a much better dealership. Thank you for all your honest help. More