Rick Hendrick Chevrolet Norfolk

showed up 20 minutes early for my oil change and tire rotation and was greeted and made to feel welcome. I was lept informed via video and felt that the service I got was First Class. Thanks a bunch! rotation and was greeted and made to feel welcome. I was lept informed via video and felt that the service I got was First Class. Thanks a bunch! More

I drove all the way down from PA. Had a great dealing with Brady Roundtree today and made a deal. Had a great dealing with Brady Roundtree today and made a deal. More

While purchasing a vehicle, here is buying large fine getting serviced done. Here is an absolute nightmare appointments are useless as you’ll spend hours past your appointment time before your vehicles e getting serviced done. Here is an absolute nightmare appointments are useless as you’ll spend hours past your appointment time before your vehicles even serviced. In my particular case, my brand new vehicle had a break squeak in which they were unwilling to fix because they said the vehicle still stopped fine, I believe that brand new vehicle should not have squeaky brakes. With a recent oil change done there. I drove it home only to find a massive oil leak in my driveway and they are unresponsive on getting it fixed and I’m concerned about driving my car back to the dealership with low oil or a leaking oil system. More

Already had vehicle in mind based on online ad. My problems were due to miscommunication over price; service added to contract after I said we did not want it; a second key and memory issues betwe My problems were due to miscommunication over price; service added to contract after I said we did not want it; a second key and memory issues between sales person, runner between used car sales manager, sales person and myself. It was almost resolved when my son gave them the check from his bank. However, we are still waiting on a check from the dealer for $750.00 they owe my son. Other than that the truck is doing great. More

Got a great deal on a 2026 Colorado! Scott Peterson was my salesperson and did a great job hooking me up with my new truck! Scott Peterson was my salesperson and did a great job hooking me up with my new truck! More

Dropped off a special ZR1 for potential warranty work issue and it sat in the open lot in below freezing temps for three days. These cars are known to have dash peeling issues in extreme temps that can c issue and it sat in the open lot in below freezing temps for three days. These cars are known to have dash peeling issues in extreme temps that can cost thousands to fix. They told me it could take up to two weeks to look at. So I moved it to a different shop that took it inside and diagnosed the issue within minutes. It’s disappointing to say the least and I’m not even a very picky person about things. More

Mbaimba was a pleasure to work with. The new Silverado we purchased has been a joy to drive and we are very satisfied. The new Silverado we purchased has been a joy to drive and we are very satisfied. More

I always take my vehicle here to get serviced and they never up charge or try to push unnecessary services. Past visit was quick and the service advisor was very nice never up charge or try to push unnecessary services. Past visit was quick and the service advisor was very nice More

Attempted to gain status of a vehicle for purchase over an 8 hour period with no luck. Internet team acknowledged my many requests but no follow up. Regrettably, I'll not be purchasing desired 1500. an 8 hour period with no luck. Internet team acknowledged my many requests but no follow up. Regrettably, I'll not be purchasing desired 1500. More

This dealership sent me away with a bad charging system because they did not have time to correct and made me an appointment 10 day away. Now I am driving an unsafe truck and I do not trust this truck. Sha because they did not have time to correct and made me an appointment 10 day away. Now I am driving an unsafe truck and I do not trust this truck. Shame I spent 50k for a truck that is giving me a lot of trouble with no way of getting it fixed. I will never day a vehicle from Rick Hendricks again. More