Rick Hendrick Chevrolet Norfolk

We recently experienced a L87 engine failure in our new 2023 High Country Tahoe and had our vehicle serviced using our extended warranty by Rick Hendrick Chevrolet in Virginia Beach. Daniel was professiona 2023 High Country Tahoe and had our vehicle serviced using our extended warranty by Rick Hendrick Chevrolet in Virginia Beach. Daniel was professional and exacting getting us the earliest appointment to diagnose and repair our vehicle. As we researched the length of time engine replacements normally had taken in the past we became very concerned, but this dealership made it a top priority to get our vehicle back to us just as we had purchased it 3 years previous. Daniel and Alex were very resourceful and supportive providing updates and issuing several loaner vehicles while top mechanics made repairs to our Tahoe. Within 2 months of our engine failure we received our Tahoe back with a brand new engine and in primo condition. Our family is extremely thankful that this dealership and its staff got us back on the road in one of our prized positions. More

Brady Roundtree is a first-rate sales professional. He was extremely helpful with the purchase and understanding of my new 2027 Chevrolet Bolt. He was also very patient and hilarious. I'd recommend him He was extremely helpful with the purchase and understanding of my new 2027 Chevrolet Bolt. He was also very patient and hilarious. I'd recommend him to anyone looking for an ev. More

I appreciate how fast my oil change was done. It's also pretty cool how they send you a video of your service! The staff is attentive and helpful. The real bonus is the fresh coffee and sitting a It's also pretty cool how they send you a video of your service! The staff is attentive and helpful. The real bonus is the fresh coffee and sitting area with around the clock Family Feud😂. Thanks everybody! More

Everything went smoothly Scott did a good job sending videos and showing all the options videos and showing all the options More

Aaron was exceptional! He was friendly, efficient, and got me situated in the waiting room very quickly. He came and got me before I expected, And I was pleased to be able He was friendly, efficient, and got me situated in the waiting room very quickly. He came and got me before I expected, And I was pleased to be able to pay him, without having to find a cashier. More

Same in for my vette negotiations went good took test drive picked up new car on the next day drive picked up new car on the next day More

Excellent service during entire buying process. Would definitely recommend this dealership to friends and family! Would definitely recommend this dealership to friends and family! More

This is our 2nd purchase through Rick Hendrick and everyone here is so pleasant and helpful. Brooke has been great through this entire process. Made the whole thing seamless and quick! 10/10 everyone here is so pleasant and helpful. Brooke has been great through this entire process. Made the whole thing seamless and quick! 10/10 More