Rick Hendrick Chevrolet Naples
Naples, FL
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Excellent buying experience My experience at this dealership was excellent. Our sale associate Amy Hughes made the process a positive experience. She is so cheerful and positive My experience at this dealership was excellent. Our sale associate Amy Hughes made the process a positive experience. She is so cheerful and positive and puts everything into making you happy. No request was too big or too small. You can tell that she truly likes her job ad goes above and beyond . More
Easy to deal with They were friendly and professional. Price was great, in and out quickly. Donna made my wife and me feel appreciated for being a customer and created They were friendly and professional. Price was great, in and out quickly. Donna made my wife and me feel appreciated for being a customer and created a relaxing atmosphere. More
Fast, reasonable, and great customer service I made an appointment for breaks diagnostics on my truck. When scheduling my appointment Lee (in service) was very understanding and helpful about my I made an appointment for breaks diagnostics on my truck. When scheduling my appointment Lee (in service) was very understanding and helpful about my time constraints and working with my schedule. At the appt I was greeted by Guy immediately, who was very professional and friendly. He made sure to address all my concerns, answer all my questions, and keep me informed on the status of my truck. Also he offered a free wash at the end of the service. I didn’t come in contact with any of the mechanics/techs but I appreciated their speedy work and my truck looked brand new after the wash! Best customer service experience I have had in a long time. More
22k service Lee was very helpful and service oriented. My first time at this Chevy dealership and I will without a doubt be back again when my service is due on Lee was very helpful and service oriented. My first time at this Chevy dealership and I will without a doubt be back again when my service is due on my Colorado. More
Oil change The time it took to check in till I received my vehicle with work done and with a car wash done did not take long - the waiting area was clean The time it took to check in till I received my vehicle with work done and with a car wash done did not take long - the waiting area was clean More
timely and professional my service was done in the time promised and completed to my satisfaction. the service department treated my Corvette carefully and my service rep Joe my service was done in the time promised and completed to my satisfaction. the service department treated my Corvette carefully and my service rep Joe was very helpful and polite More
Patient and professional! I decided to factory order a vehicle through this dealership. I was admittedly nervous having never “ordered” a specific model before, but they happil I decided to factory order a vehicle through this dealership. I was admittedly nervous having never “ordered” a specific model before, but they happily walked me through the entire process and answered every question. I was happy and confident with everything after placing the order. Upon ordering, it takes several weeks for the vehicle to arrive. They kept me posted on the progress and continued to answer my many questions! Upon delivery, the car went through detailing at the service department and came out looking immaculate. The paperwork went through smoothly and quickly. In the end, I got exactly the vehicle I wanted for a great price and with amazing customer service. I want to express my gratitude to Carlos Rodriguez, Jason Matthews, and Robert Spitznagel for making all of this a pleasant buying experience. More
2014 Chevrolet Suburban Couldn’t have been treated any better. Terry Fallon is always a pleasure to deal with. Oil change, tire rotation and replaced daytime running bulb. E Couldn’t have been treated any better. Terry Fallon is always a pleasure to deal with. Oil change, tire rotation and replaced daytime running bulb. Even a truck wash. Very pleased. Will keep using Hendrick Chevrolet of Na More
Great service My service adviser Ed. Was great he kept me informed about the work that was being done on my car l would recommend Hendrick Chevy My service adviser Ed. Was great he kept me informed about the work that was being done on my car l would recommend Hendrick Chevy More
Dash replacement The work was done well. Seems the battery was disconnected for the process and then reconnected. At that time the clock should have been reset. I did The work was done well. Seems the battery was disconnected for the process and then reconnected. At that time the clock should have been reset. I did not notice this until I got home as I kept reviewing the dash. Now I have to drive the 20 miles to have the clock reset. More