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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,191 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,191 reviews

June 15, 2019

Helpful and efficient All the staff have always t as Ken there time to help or assist with any needs. I have been coming here for services for a year now and even bought my More

by CHRISD_COTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon, Ryan Malinowski, Amy Hughes
Jun 19, 2019 -

Rick Hendrick Chevrolet Naples responded

Chrisd_cota, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2019

Team that will get it done now, and done right! Had a tire center in the area (not affiliated with Chevy) fall through on my specialty tire order. This put me in a very tight time conflict for a dri More

by Sampson2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Palermo, Paul Booth
Jun 19, 2019 -

Rick Hendrick Chevrolet Naples responded

Sampson2015, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2019

Excellent service Austin was very helpful and kind. He went the extra mile to get me what I wanted! The whole team was very patient with me and my decision! More

by morgan_tay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Sosa
Jun 19, 2019 -

Rick Hendrick Chevrolet Naples responded

Morgan_tay, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you have any further questions, please give us a call. We're always happy to help!

June 13, 2019

Replaced battery under warranty Excellent service from Guy and receptionist in replacing my new battery. However on my trip back to Tampa today -after driving an hour on the express More

by JWINNEBALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy in the Service Department
Jun 15, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you have any further questions, please give us a call. We're always happy to help!

June 12, 2019

Buying a Chevy Cruze I was thinking about buying new Chevy Cruze. I was met at the door by Reinaldo Alarcon. He made everything work. He was good at answering my questions More

by BECKYD908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Case, Reinaldo Alarcon
Jun 15, 2019 -

Rick Hendrick Chevrolet Naples responded

Beckyd908, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

June 11, 2019

There is a problem on ordering tires There is a problem on ordering tires, a lot of confusion Hendrick service dept they made co.me three times if the tires arrived or not and Saturday More

by boboakdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Fallon
Jun 14, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further. Please contact Crista Poynor, Service Manager, 239-591-0991 x5040, at your earliest convenience.

June 11, 2019

Oil change, new brakes, new wipers, fluid flush Friendly staff, quality work. I brought my vehicle in for routine maintenance and was advised that the vehicle had several underlying issues that I w More

by BBIEKER09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Palermo
Jun 15, 2019 -

Rick Hendrick Chevrolet Naples responded

Bbieker09, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

June 11, 2019

Great customer experience with Joe About my experience yesterday was great he take care my car very well .Joe is very committed in to his job. And very friendly and professional. More

by roxanattw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso
Jun 15, 2019 -

Rick Hendrick Chevrolet Naples responded

Roxanattw, we really appreciate your feedback! We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

June 11, 2019

Early morning oil change/service appt. Mr. Ed McKeon was excellent in meeting my need of meeting me early when I left my Cruze with him for oil change/filter/and other maintenance. The ser More

by ROGERMARY5618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Jun 15, 2019 -

Rick Hendrick Chevrolet Naples responded

Rogermary5618, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2019

Great you g Austin not pushy Jamie she was very professional You need better reception areas Better show room More visible and friendly staff Bette More

by BBAKKAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy, Austin Sosa
Jun 15, 2019 -

Rick Hendrick Chevrolet Naples responded

Hello Bbakkar, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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