Rick Hendrick Chevrolet Naples
Naples, FL
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Helpful and efficient All the staff have always t as Ken there time to help or assist with any needs. I have been coming here for services for a year now and even bought my All the staff have always t as Ken there time to help or assist with any needs. I have been coming here for services for a year now and even bought my vehicle here. I would recommend Rick Hendrick Chevrolet for all your needs. More
Team that will get it done now, and done right! Had a tire center in the area (not affiliated with Chevy) fall through on my specialty tire order. This put me in a very tight time conflict for a dri Had a tire center in the area (not affiliated with Chevy) fall through on my specialty tire order. This put me in a very tight time conflict for a driving trip. Because of my previous positive experiences at Rick Hendricks, I spoke to John in the parts department who worked with me to get my tires in the next day and Guy in service got an appointment the following day! So appreciative for the staff at Rick Hendricks for assuring me that it would be done and done right, with out breaking the bank!! More
Excellent service Austin was very helpful and kind. He went the extra mile to get me what I wanted! The whole team was very patient with me and my decision! Austin was very helpful and kind. He went the extra mile to get me what I wanted! The whole team was very patient with me and my decision! More
Replaced battery under warranty Excellent service from Guy and receptionist in replacing my new battery. However on my trip back to Tampa today -after driving an hour on the express Excellent service from Guy and receptionist in replacing my new battery. However on my trip back to Tampa today -after driving an hour on the expressway, my battery gauge dropped to 13 just like my old battery did. Is this normal for a new battery? More
Buying a Chevy Cruze I was thinking about buying new Chevy Cruze. I was met at the door by Reinaldo Alarcon. He made everything work. He was good at answering my questions I was thinking about buying new Chevy Cruze. I was met at the door by Reinaldo Alarcon. He made everything work. He was good at answering my questions. He helped me get a good value for my money and I love the car. This is a great dealership. More
There is a problem on ordering tires There is a problem on ordering tires, a lot of confusion Hendrick service dept they made co.me three times if the tires arrived or not and Saturday There is a problem on ordering tires, a lot of confusion Hendrick service dept they made co.me three times if the tires arrived or not and Saturday the tires where not there waited 2 hours More
Oil change, new brakes, new wipers, fluid flush Friendly staff, quality work. I brought my vehicle in for routine maintenance and was advised that the vehicle had several underlying issues that I w Friendly staff, quality work. I brought my vehicle in for routine maintenance and was advised that the vehicle had several underlying issues that I was unaware of. Guy advised that if the issues were not fixed I would have problems down the road. More
Great customer experience with Joe About my experience yesterday was great he take care my car very well .Joe is very committed in to his job. And very friendly and professional. About my experience yesterday was great he take care my car very well .Joe is very committed in to his job. And very friendly and professional. More
Early morning oil change/service appt. Mr. Ed McKeon was excellent in meeting my need of meeting me early when I left my Cruze with him for oil change/filter/and other maintenance. The ser Mr. Ed McKeon was excellent in meeting my need of meeting me early when I left my Cruze with him for oil change/filter/and other maintenance. The service did not take long; my car was ready (and cleaned inside/outside too!) soon after I returned. I so appreciate Mr. McKeon helping me. More
Great you g Austin not pushy Jamie she was very professional You need better reception areas Better show room More visible and friendly staff Bette you g Austin not pushy Jamie she was very professional You need better reception areas Better show room More visible and friendly staff Better reception in the service department The building is just too old compared to other dealers around More