Rick Hendrick Chevrolet Naples

Emissions Car started running rough, brought it in and they had me back on the way in less than 3 hours. Joe was great to work with. Car started running rough, brought it in and they had me back on the way in less than 3 hours. Joe was great to work with. More

Exceptional service Our salesman was excellent and very knowledgeable in helping me decide on which make and model To choose from. He made our purchase experience as easy Our salesman was excellent and very knowledgeable in helping me decide on which make and model To choose from. He made our purchase experience as easy as possible. More

Purchase experience Salesman was very good. Listened to my needs. Showed me different vehicles with no pressure. In dealing with financial guy, he was courteous through t Salesman was very good. Listened to my needs. Showed me different vehicles with no pressure. In dealing with financial guy, he was courteous through the process until I declined $6000 in addition warranty items. He then changed attitude, got absorbed in his phone as he pointed to places we needed to sign. He obviously wanted to sell warranties (his commission based on what he can sell?), and when I declined, he had better things to do and wanted us out of his office ASAP!. More

Thorough and Professional While there are other dealerships closer to my residence, this was the only dealership that offered an acceptable inventory of my preferred Chevy mode While there are other dealerships closer to my residence, this was the only dealership that offered an acceptable inventory of my preferred Chevy model. From arrival to this dealership through to the delivery of my new Tahoe, staff handled the transaction in a professional and timely manner. The negotiated price was fair and all questions were answered satisfactorily. More

My Experience With Your Chevy Sales Team Jason Matthews, Edguardo Garcia and Amy Hughes provided a very enjoyable buying experience for me. What I really appreciated was the openness and hon Jason Matthews, Edguardo Garcia and Amy Hughes provided a very enjoyable buying experience for me. What I really appreciated was the openness and honesty that came through from Jason. He presented his deals in a no-nonsense, straightforward way. He delivered what he promised and that made things go very smoothly. Edguardo was prepared, responsive, polite and totally committed to me during the sales process and Amy was friendly and helpful with a few follow up matters. Well done!!! Candidly, my experience 3 years ago with Rick Hendrick was very unfavorable - never met the sales manager even though my salseman constantly disappeared to talk to the manager to rework the sales deal. I didn't feel that sales team dealt with me honestly and openly. That team lost my trust in Rick Hendrick But this new team has restored it. What a pleasant turnaround !!! More

Austin was very attentive and did a great job. I had a problem with the car and the dealership took care of it immediately. There was a problem in the finance office but finally got the paperwork d I had a problem with the car and the dealership took care of it immediately. There was a problem in the finance office but finally got the paperwork done correctly. Management was very professional and took care of me. Very satisfied with my experience with this dealership. Would recommend Rick Hendricks to everyone. Very satisfied!!! More

Very horrible experience with service Would never bring back and wouldn't recomend it. Brought for repairs and brought it back cause of the same things 4 times to repair Would never bring back and wouldn't recomend it. Brought for repairs and brought it back cause of the same things 4 times to repair More

Great It's always a please to bring my car here for service at Rick Chevrolet. I think they are awesome and you get what you are paying for It's always a please to bring my car here for service at Rick Chevrolet. I think they are awesome and you get what you are paying for More

Friendly and helpful Joe helped us with getting an immediate appointment for our car. He was very helpful and friendly. Our battery was replaced immediately and the car wa Joe helped us with getting an immediate appointment for our car. He was very helpful and friendly. Our battery was replaced immediately and the car was washed too. Thanks More

Service Adviser assistants He was very kind and understanding. He answered my phone messages immediately. There was problem after I had serviced and told me to bring it and woul He was very kind and understanding. He answered my phone messages immediately. There was problem after I had serviced and told me to bring it and would have looked at right away More