Rick Hendrick Chevrolet Naples
Naples, FL
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Excellent we had numerous time of bad experience with the diller in the past and we stop coming for service, but this time the service was excellent the ad we had numerous time of bad experience with the diller in the past and we stop coming for service, but this time the service was excellent the adviser SERGIO RUIZ went above and beyond. Excellent, Excellent. High standard of costumer service and his professionalism. We definitely coming Back. I also want to mention the lady at the window inside Kathleen is her name . She was super nice and very professional We saw a lot of changes and is improving the service and costumer service . Thank you very much!!! More
Suburban Lesther was so nice. He was very knowledgable and so helpful. He was on top of things and was always able to let me know what the starus was. Ed was Lesther was so nice. He was very knowledgable and so helpful. He was on top of things and was always able to let me know what the starus was. Ed was also very nice and so helpful. I am very thankful to them. More
Excellent customer service I initially went in for oil change and was advised of other service recommendations but was not pressured or overally sold like other places try, whic I initially went in for oil change and was advised of other service recommendations but was not pressured or overally sold like other places try, which is annoying. I had my tire checked as well due to air pressure issues and a link was found that was not repairable. Terry helped me through the process and had me on my way with little headache and only slightly lighter wallet. More
Took a little longer, but it was worth the wait. It was warranty work, Catalytic converter went bad with only 60,000 miles on the truck, they said I would be waiting about 2 hours, I was there for 5 It was warranty work, Catalytic converter went bad with only 60,000 miles on the truck, they said I would be waiting about 2 hours, I was there for 5 hours waiting, little bit more communication would have been helpful. More
Friendly and personable They get me in and out as soon as possible. And always get the car washed I’ve had the same service consultant since I bought the car so that’s a They get me in and out as soon as possible. And always get the car washed I’ve had the same service consultant since I bought the car so that’s a plus More
Awesome as usual. We have always been treated great. Mike Henry was such a gentleman and went out of his way to get us what we wanted and explained the functions to its We have always been treated great. Mike Henry was such a gentleman and went out of his way to get us what we wanted and explained the functions to its fullest. Scott Anderson was also very cordial even though it was a cash transaction. He was very informal. More
Best experience! Called them from out of state on a car they had that i wanted. They are proffesional, they listen to what you want, and know how to close a deal! Th Called them from out of state on a car they had that i wanted. They are proffesional, they listen to what you want, and know how to close a deal! Thank you PATRICK GREENE, AND MIKE PICKETT. I would for sure consider them again. More
Great Work was great Service people were friendly and knowledgeable Timely and cared about the car I would recommend the dealership to anyone And the Work was great Service people were friendly and knowledgeable Timely and cared about the car I would recommend the dealership to anyone And the service center was awesome More
DIAGNOSTIC AND AUXILARY BATTERY Lee at the service department was great! He was accommodating with my schedule and explained what I could do to drop off my car and pick up before hou Lee at the service department was great! He was accommodating with my schedule and explained what I could do to drop off my car and pick up before hours and after hours. He also called and took care of my warranty claims. More
Excellent Andrew is one of the best sales rep I've worked with. He was careful in listening to what I was looking for, Mike was also very helpful when it came d Andrew is one of the best sales rep I've worked with. He was careful in listening to what I was looking for, Mike was also very helpful when it came down to the financial documents. I would highly recommend them! Thank you guys! More