
Rick Hendrick Chevrolet Naples
Naples, FL
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Matt was AWESOME!! Greeted me upon arrival and took care of my issue immediately. After service was completed, he made a point to walk me to my vehicle once I paid the bill. Extremely courteous and professi of my issue immediately. After service was completed, he made a point to walk me to my vehicle once I paid the bill. Extremely courteous and professional!! More
My service representative Ryan was very helpful on my visit. Great customer service experience. Very professional and informative. I would definitely recommend and or schedule my next appointment at your visit. Great customer service experience. Very professional and informative. I would definitely recommend and or schedule my next appointment at your location for future services. More
Great customer experience. Paul Michael Lafalaise and Patrick Greene were friendly and informative and were a good representation of what a car dealership should be. Scott Ander Paul Michael Lafalaise and Patrick Greene were friendly and informative and were a good representation of what a car dealership should be. Scott Anderson in finance went well above and beyond to get the best deal possible with the banks. I am in the service business and would be proud to have someone of Scott's caliber on my team. Thanks to all at Rick Hendrick of Naples for a great vehicle buying experience. More
A deal in a day The deal was accomplished by Drew Jiras. He worked really hard for the sale. If not for his tenacity the deal may have never happened. The signing The deal was accomplished by Drew Jiras. He worked really hard for the sale. If not for his tenacity the deal may have never happened. The signing of the doc's with George Case could have gone better. Numbers should match when we go into the office to sign, (the numbers were different) lack of preparation makes for an awkward situation. Procedures should have been explained for the transition from one vehicle to another. The car was delivered with the protective films still in place, hence the car was not detailed for delivery. It was a messy. This may have been due to the speedy nature of me taking ownership, so I will not dwell on something so minor. All in all the experience of working with Drew was awesome. He does what he says he's going to do and I am not an easy customer to please. I still have not met with Mont More
Terrific customer service Our company experience in buying 3 trucks was first rate. Couldn't have been more satisfied... Thank you Terry Degraw. Will definitely purchase our ne Our company experience in buying 3 trucks was first rate. Couldn't have been more satisfied... Thank you Terry Degraw. Will definitely purchase our next replacement to our fleet from this dealership!!!! More
I wanna thank the Service team of Rick Hendrick Chevrolet Of Naples, they got my car in to be service timely fashion, repairs done called to check up and to give updates Chevrolet Of Naples, they got my car in to be service timely fashion, repairs done called to check up and to give updates More
Service experience was excellent. Repairs made in a timely manner. Ed was courteous, professional, knowledgeable, and personable. All repairs and inspections appear to have been done in a satisfactor timely manner. Ed was courteous, professional, knowledgeable, and personable. All repairs and inspections appear to have been done in a satisfactory manner. More
They are very good people they try there best so we can get the car and they are always smiling and they do a great job very happy with them get the car and they are always smiling and they do a great job very happy with them More
We had an amazing experience with Humberto he was knowledgeable kind and and honest salesman. He asked us a lot of questions spent a lot of time with us and made sure to get us in the best truck knowledgeable kind and and honest salesman. He asked us a lot of questions spent a lot of time with us and made sure to get us in the best truck More
Matt the service adviser went above and beyond on all my questions and requests. The oil change and inspection is a great idea if your buying a used care privately and want to know the if the vehicle’s wort questions and requests. The oil change and inspection is a great idea if your buying a used care privately and want to know the if the vehicle’s worth buying or been neglected. If it’s not worth buying then walk over to sales and buy a car from Hendricks Chevrolet. More