Rick Hendrick Chevrolet Naples

Had an appointment scheduled for an oil change at 8:00. Got right in, at 9:00 I noticed Ryan and other service guys in a meeting across from the waiting area. 9:30 they are still in there and I needed to g Got right in, at 9:00 I noticed Ryan and other service guys in a meeting across from the waiting area. 9:30 they are still in there and I needed to get to work. I go out and find Terry and ask if he could check on my truck and when I turned around I noticed it was already parked waiting for Ryan to finish my bill. Terry grabbed the paperwork and I paid. I get the need for meetings but when the waiting are is packed you should hand off the clients that are waiting for the guys in the meeting. I was impatient enough to go find Terry. In healthcare when a nurse leaves the floor she hands her patients off to someone else. There were other service guys outside so seems easy to do. More

Excellent service until now, I hope continue same service all the time, I have my car only one week, I don’t have to much experience. all the time, I have my car only one week, I don’t have to much experience. More

I have been restoring a 2006 Corvette. The car has I have been restoring a 2006 Corvette. The car has needed some major repair work in Rick Hendrick Chevrolet has done an outstanding job of helping me I have been restoring a 2006 Corvette. The car has needed some major repair work in Rick Hendrick Chevrolet has done an outstanding job of helping me get this beautiful machine moving again. The service advisor, Lee, is very caring And takes great care of the car and me when we come in. The parts people, Paul and Terry have been tremendous in finding replacement parts for the car. Gene, the parts manager Has also been extremely helpful. Lastly, Crista, The service manager has coordinated with each of the above individuals to ensure that I get an excellent outcome. I strongly recommend the team at Rick Hendrick Chevrolet service department. More

Brakes, rotors, air. The dealership is very organized and friendly, I have an 24 Malibu that needed more work than the car is worth, but we just use it in Florida and onl The dealership is very organized and friendly, I have an 24 Malibu that needed more work than the car is worth, but we just use it in Florida and only has 35000 miles so we had it fixed as necessary. More

DYLAN, JASON AND SCOTT WERE GREAT. ONLY PROBLEM WAS THERE WAS ONLY ONE KEY FOR THE CARE. JASON WENT BACK AND TOOK CARE OF THE PROBLEM. THERE WAS ONLY ONE KEY FOR THE CARE. JASON WENT BACK AND TOOK CARE OF THE PROBLEM. More

Incredible customer service and incredible people. Went for a walk around the facility and everyone I came across were friendly and helpful. Great conversations and everyone was willing to help. for a walk around the facility and everyone I came across were friendly and helpful. Great conversations and everyone was willing to help. More

Outstanding service on getting a tire replaced that was covered with a warranty purchased from an out of state Chevy dealer. Service advisor ED MCKEON handled the entire claim process with the warranty co covered with a warranty purchased from an out of state Chevy dealer. Service advisor ED MCKEON handled the entire claim process with the warranty company. HENDRICK CHEVY eliminated the claim process after the fact for the customer which was huge considering all the information the warranty company requested pertaining to the damaged tire. As an out of state Chevy owner I would highly recommend Hendrick Chevy while traveling. More

Second purchase from Garvinn and Patrick......great guys....super happy with my new Truck..... Scott in finance did an awesome good also......the whole team was great guys....super happy with my new Truck..... Scott in finance did an awesome good also......the whole team was great More

Superior Service on all Levels From our first phone call to the end... when we actually purchased our new vehicle the service was exceptional. Our sales rep Julian Fominaya was very From our first phone call to the end... when we actually purchased our new vehicle the service was exceptional. Our sales rep Julian Fominaya was very knowledgable and explained and showed us in detail every feature of our new suburban. They treated us fairly for our trade in and we didn't have to haggle on the price of the new one. They were honest and lived up to their obligations. We would highly recommend this dealership. More

First class. Waiting room needs improvement. I had operational questions and service found someone to help me.see you again some where down the line... operational questions and service found someone to help me.see you again some where down the line... More