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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,239 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,239 reviews

February 26, 2020

Appointments always accommodating. Service done in friendly and efficient manner. Sergio very helpful deciding needs of car. All staff are friendly and helpful. Always a pleasant experience. More

by Marlene
Recommend Dealer
Yes
Employees Worked With
Sergio
Mar 01, 2020 -

Rick Hendrick Chevrolet Naples responded

Marlene, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

February 26, 2020

Very busy, took 2 days to do a 3 hour repair. I will have to bring the truck back in as the check engine light is back on (original issue) More

by Joearnold614
Recommend Dealer
No
Employees Worked With
Terry Fallon
Mar 12, 2020 -

Rick Hendrick Chevrolet Naples responded

Joearnold614, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact our Service Manager Crista Poynor directly at 239-591-0991 x5040. Thank you for your time and we look forward to hearing from you soon.

February 26, 2020

Lee was wonderful, I had great service and he was great with updating me on the status of my vehicle. Very happy with the service! More

by Almeke42
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Mar 01, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Almeke42, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations!

February 26, 2020

Excelente Service. I’m 100% satisfied with the service, the service advisor Sergio Ruiz was great. he informed me what I need to take care on my next service appointment. More

by GEMARUIZ
Recommend Dealer
Yes
Employees Worked With
Sergio Ruiz,
Mar 01, 2020 -

Rick Hendrick Chevrolet Naples responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 25, 2020

This was my first time bringing my new vehicle for an oil change. everyone was kind & knowledgeable. I look forward to the continued service with this dealership. More

by LLESENDE
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Feb 27, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Llesende, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2020

Oil change service completed without incident The dealer was super busy but I had an appointment. I was out within an hour which is reasonable More

by Carrie325
Recommend Dealer
Yes
Employees Worked With
I do not know who my service I take coordinator was. No name tag. Didn’t introduce himself but he was polite and caring and informative , Crista Poynor
Feb 27, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Carrie325, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

February 23, 2020

They are trying to improve their status, from the past few years. Never could make a deal and their attitudes were terrible. Its better now More

by Plasticsman57
Recommend Dealer
Yes
Employees Worked With
Jimmy Haggerman, Ed McKeon
Feb 25, 2020 -

Rick Hendrick Chevrolet Naples responded

Plasticsman57, at Hendrick we really are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call our General Sales Manager Jasen Colon at 239-591-0991; we look forward to hearing from you soon.

February 23, 2020

Had a great experience. Matt F is the extremely knowledgeable and efficient!! I would highly recommend anyone going there in the future. Won’t go anywhere else More

by tedparsons89
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
Feb 25, 2020 -

Rick Hendrick Chevrolet Naples responded

Tedparsons89, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

February 22, 2020

They were very accommodating in our emergency situation. Very friendly and helpful staff. They did everything they could to get us on the road again. It took several hours to dx. And fix the issue and I'm s More

by Popkist
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Feb 24, 2020 -

Rick Hendrick Chevrolet Naples responded

Popkist, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2020

I had some oil leakage from the engine.The service dept. I had some oil leakage from the engine. The service dept. took me the same day and repaired it in an hour. Service was very quick and courteous. More

by DOUGLAS WALCK
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Feb 24, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Douglas Walck, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

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