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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,126 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,126 reviews

January 25, 2020

Job well done Leather interior installed and window tint.............Please with service. Very dis satisfied with my sales agent for not following up on a touch up More

by SUNRISENAPLES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Henry
Jan 28, 2020 -

Rick Hendrick Chevrolet Naples responded

Hello Sunrisenaples, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

January 25, 2020

well cared for My journey in the service department was long. However, they all took care of me at every step. May God bless you abundantly, Thank you More

by Nancy J Horton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed McKeon, Michael Byrd, Kathy Fox
Jan 28, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Nancy J Horton, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations!

January 24, 2020

Ryan Malinowski was professional, friendly, knowledgeable, helpful, and a good person to work with. My car was repaired in a reasonable amount of time. I would recommend Rick Hendrick Chev More

by LAUGHLIN526
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Jan 27, 2020 -

Rick Hendrick Chevrolet Naples responded

Laughlin526, thank you for your kind review; we are happy to pass along your comments to Ryan and the team here at Rick Hendrick Chevrolet Naples!

January 24, 2020

Expensive! Did reduce after complaining. Car very dirty outside. No wash?? Few scuff on front fenders from technician . Running ok marks on fenders from technician. More

by KJCHARNLEY@gmail.com
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Jan 27, 2020 -

Rick Hendrick Chevrolet Naples responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 24, 2020

Courteous and informative Positive appointment. Only complaint is not having a side view mirror in stock. Went for oil change and they made arrangements to service other need More

by mem0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer, Ryan Malinowski
Jan 27, 2020 -

Rick Hendrick Chevrolet Naples responded

Mem0, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Naples! We look forward to your next visit! Take care!

January 24, 2020

Service was good previously but seems to have gotten into the big company mode. Too many policies and no ability to do common sense things More

by LEE.MACPHER
Recommend Dealer
No
Employees Worked With
Ed McKeon, Reinaldo Alarcon
Feb 13, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Lee.macpher, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact our Service Manager Crista Poynor directly at 239-591-0991 x5040 at your convenience. Thank you!

January 24, 2020

Used car purchase Terry Degraw is a great asset to the Hendricks team. Easy to work with, has the customers best interest. I would highly recommend him. Great follow up More

by terrydenno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry, Scott
Jan 27, 2020 -

Rick Hendrick Chevrolet Naples responded

Terrydenno, thank you for your kind words about Terry (we agree!) and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2020

Smooth transaction. I really have nothing bad to say about the transaction. Everything went smoothly. Reinaldo lead us through all the steps along the way. He answered al More

by DROIDS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Alarcon
Jan 27, 2020 -

Rick Hendrick Chevrolet Naples responded

Mem0, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Naples! We look forward to your next visit! Take care!

January 23, 2020

Recall work on a 15 year old Malibu Everyone was friendly and cordial and did not make me feel like a second class citizen for bringing in an old car for free work. More

by ROBEYRU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Segio in the service aisle, Kathy Fox, Karen Stevenson
Jan 24, 2020 -

Rick Hendrick Chevrolet Naples responded

Robeyru, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

January 23, 2020

Caleb was outstanding, accommodating and friendly. Caleb greeted us with a warm welcome and friendly smile. He accommodated us in every way! Palmer and Scott were also helpful and friendly along with More

by Charlotteleibrock
Recommend Dealer
Yes
Employees Worked With
Caleb, Palmer, & Scott
Jan 24, 2020 -

Rick Hendrick Chevrolet Naples responded

Charlotteleibrock, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Naples! We're looking forward to your next visit with us!

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