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Rick Hendrick Chevrolet Naples
Naples, FL
1,127 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,127 reviews
January 29, 2020
amazing experience They took the time to make sure I was satisfied. Made sure I got a great deal and took advantage of all rebates and promotions, and helped me with the They took the time to make sure I was satisfied. Made sure I got a great deal and took advantage of all rebates and promotions, and helped me with the transition from my trade vehicle to the new one. I couldn't ask for more. More
by BILL. A.
Verified CustomerEmployees Worked With
Patrick Greene, Leandro Cepero
Helpful January 28, 2020
Fantastic experience. No pressure. One on one uninterrupted service. Easy negotiating. It came down to the sales person and Andrew made the difference! He explained the process step by step from uninterrupted service. Easy negotiating. It came down to the sales person and Andrew made the difference! He explained the process step by step from the introduction to test drive to buying. We had other cars we were going to see but because of him we didn’t leave the dealership. More
by ROSS.A.MAOLA
Employees Worked With
Patrick Greene, Drew Jiras
January 28, 2020
Satisfying It met expectations. There is no higher praise than what was stated. Using more words actually diminishes that achievement and the simple truth. A It met expectations. There is no higher praise than what was stated. Using more words actually diminishes that achievement and the simple truth. A bad review requires many more words! More
by revoff
Employees Worked With
Gema Ruiz
January 27, 2020
Sales Process Sales Associate and Sales Manager were very professional during the entire selling and buying process. Time it took to complete the purchase was minim Sales Associate and Sales Manager were very professional during the entire selling and buying process. Time it took to complete the purchase was minimal and xxu after the sale was timely. More
by ERSYSTEMS09
Employees Worked With
Humberto
January 27, 2020
terrible service terrible communication money gab Why make appt when you dont even look at truck that day Had to rent truck of over a week 9 day I started telling issues with truck after 2 days of Why make appt when you dont even look at truck that day Had to rent truck of over a week 9 day I started telling issues with truck after 2 days of getting new truck now all problems is our fault I would NEVER buy from you again and would NEVER recommend Your dealership More
by MAYORKEN1
Employees Worked With
Mark Henry
January 26, 2020
I first called another dealer for service because it was closer. They told me the wait was 3 weeks to get an appointment. I then called Hendrick’s and they took me the next morning. Matt was my service man closer. They told me the wait was 3 weeks to get an appointment. I then called Hendrick’s and they took me the next morning. Matt was my service manager and he was excellent. He answered all my questions, got the work done when promised and did an all around great job. More
by DW1949
Employees Worked With
Matt Fisher, 5 stars
January 26, 2020
Long Distance (1,100 Mile) Work Truck Purchase My sales person Terry was always on time with the needed info and most helpful with the photos online and those supplied by Terry. Scott Anderson was My sales person Terry was always on time with the needed info and most helpful with the photos online and those supplied by Terry. Scott Anderson was also very helpful and got my needed paperwork to me right away. More
by rwardevs
Employees Worked With
Terry Degraw, Scott Anderson
January 26, 2020
Great Customer Service and Open Minded to Negotiations Received immediate friendly attention from Chris. He provided all the information we needed to make a purchase decision. Worked with Chris and Jason t Received immediate friendly attention from Chris. He provided all the information we needed to make a purchase decision. Worked with Chris and Jason to arrive at a mutually satisfactory deal. Also had great service from Scott Anderson Finance Manager More
by cpt1954
Employees Worked With
Chris Scherry and Scott Anderson, Jason Matthews
January 25, 2020
New Chevy purchase Having been a customer with Bob Taylor in the past, this was my first experience with Rick Hendrick. The sales staff was friendly and attentive. No Having been a customer with Bob Taylor in the past, this was my first experience with Rick Hendrick. The sales staff was friendly and attentive. No pressure or hyperbole. The process did take a little longer than I expected, though. Can't wait for the new dealership building! More
by DTHOMET
Employees Worked With
Humberto Nodal
