Back

Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,129 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

Directions

By Type

Showing 1,129 reviews

February 09, 2020

They are very good people they try there best so we can get the car and they are always smiling and they do a great job very happy with them More

by SORAYADIAZ96
Recommend Dealer
Yes
Employees Worked With
Reinaldo Alarcon, Garvinn Charelus
Feb 13, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Sorayadiaz96, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Naples. We're happy we could meet your expectations!

February 08, 2020

I was only there to get body work done by George All Surperior. George s work was superior as usual. I would much prefer to deal with George directly More

by Bsrry
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
Feb 13, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Bsrry! We're so happy we were able to help you out!

February 08, 2020

I made appointment to get an oil change at 8:30 on I made appointment to get an oil change at 8:30 on Friday morning I got there at 8:20 to 825 some like that I didn’t leave there and almost 9:45 Way More

by DDONSS
Recommend Dealer
No
Employees Worked With
Don’t know his name
Feb 24, 2020 -

Rick Hendrick Chevrolet Naples responded

Your feedback helps us improve, so thank you for taking the time to let us know how we did.

February 08, 2020

Not good.. I brought the car in at 8:30 did not get a shuttle ride back to my shop until 10 went back at three and they never even started my car. I was asked to bring the car back the next day. More

by maacobill
Recommend Dealer
No
Employees Worked With
Terry Fallon
Feb 24, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Maacobill, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact our Service Manager Crista Poynor directly at 239-682-2359 x 5040 at your convenience. Thank you!

February 08, 2020

Matt the service adviser went above and beyond on all my questions and requests. The oil change and inspection is a great idea if your buying a used care privately and want to know the if the vehicle’s wort More

by Matt Brancato
Recommend Dealer
Yes
Employees Worked With
Matt Fisher , Robert Spitznagel, Ed McKeon, Ernie Lorie, Claudya Fonte
Feb 13, 2020 -

Rick Hendrick Chevrolet Naples responded

Matt Brancato, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Naples. If you have any further questions, please don't hesitate to reach out!

February 07, 2020

Excellent and quick service. Very nice communication with Mr. Lee Glesmer. I like this Chevy dealer place in Naples.Thank you very much. Heda M. More

by KLATOVY56
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Feb 13, 2020 -

Rick Hendrick Chevrolet Naples responded

Klatovy56, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

February 05, 2020

My service advisor Lee Glesmer was awesome! Even though my problem couldn’t be fixed this visit he provided a solution. I’ll need to bring my car back in a week or so and he is handling everything for me More

by CHOPS0317
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer, Kayla Chew, Karen Stevenson
Feb 07, 2020 -

Rick Hendrick Chevrolet Naples responded

Chops0317, we are so happy to read such a great review about the team at Rick Hendrick Chevrolet Naples! Thank you for taking the time to write the review and we do hope to be of service to you again. Have a great day!

February 04, 2020

Great Service Experience Received courteous service by Advisor Matt Fisher. Was impressed that oil change included tire rotation and filter checks. Also received service advic More

by JSPENA47
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
February 04, 2020

Excelente atención y servicio, fueron bien amables, explicaron todo el proceso y las necesidades fueron cubiertas, los recomiendo ampliamente, personas serias y confiables a la hora de hacerle servicio More

by Jean
Recommend Dealer
Yes
Employees Worked With
Otro
Feb 07, 2020 -

Rick Hendrick Chevrolet Naples responded

Jean, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you have any further questions, please don't hesitate to reach out!

February 03, 2020

loose wheel they all were so helpful had a problem with a loose wheel told me they would not let me drive home GAVE ME a car no charge More

by golfcutter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crista Poynor
...
50
...