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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,162 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,162 reviews

March 10, 2020

Arrived 9:40 for a 9:45 oil change. Service write up complete at 9:55. Oil change completed at 11:45. Tell customers with an appointment that it will still take 2 hours for an oil change. More

by bob
Recommend Dealer
No
Employees Worked With
Terry Fallon
Mar 26, 2020 -

Rick Hendrick Chevrolet Naples responded

Bob, thank you for taking the time to share your recent experience with us. We would like the opportunity to discuss it with you further. At a time convenient for you, please contact our Service Manager Crista Poynor directly at 239-591-0991 x5040.

March 09, 2020

Great experience! Would recommend to anyone to purchase a vehicle at Rick Hw drink Chevrolet! The sales and service department has always been a pleasure! More

by CHRISTSOPHER.SCHERRY
Recommend Dealer
Yes
Employees Worked With
Mike Pickett, Jason Matthews, George Case, Kayla Chew, Paul Booth, Claudya Fonte
Mar 12, 2020 -

Rick Hendrick Chevrolet Naples responded

This is the type of review we love to see! Thank you so much for taking the time to share your experience and we hope to see you again real soon.

March 07, 2020

The service was excellent due to Lee's professionalism, a great and complete service experience taking care of my wife's damaged tire on her 2013 Chevy Sonic. More

by HARVELL50
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Mar 10, 2020 -

Rick Hendrick Chevrolet Naples responded

Harvell50, we are so happy to read such a great review about Lee and Rick Hendrick Chevrolet Naples! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

March 07, 2020

Ed is professional and efficient!! Best service! I tried bringing my vehicle to Estero Bay Chevrolet as they had just completed a recall on my new vehicle. I told the service tech that I heard a “pop” and t More

by sheriffs
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Mar 10, 2020 -

Rick Hendrick Chevrolet Naples responded

Sheriffs, thank you for your kind review; we are happy to pass along your comments to Ed and the team here at Rick Hendrick Chevrolet Naples!

March 06, 2020

Great service for someone out of town . Took time to check everything. Needed an oil change & was advised to change cabin filter with injector cleaner. Performance increased with better gas mileage More

by CHRISTOPHER.ABBS
Recommend Dealer
Yes
Employees Worked With
Frank Cersosimo
Mar 07, 2020 -

Rick Hendrick Chevrolet Naples responded

Christopher.abbs, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Chevrolet Naples

March 06, 2020

I came in without an appointment and the service I requested was done in a timely manner. The only issue was I requested a quote to fix my center console and I never received it. More

by BRIANACH
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Mar 07, 2020 -

Rick Hendrick Chevrolet Naples responded

BRIANACH, thank you for your feedback. I sincerely apologize that we did not get you a quote to fix your center console. Please give us a call at your convenience to set up an appointment to get that taken care of. We appreciate your business and hope to see you soon!

March 06, 2020

I had to take my car to the service section and Lee was the person who was taking care of me. He was very nice and professional and made sure I understood everything they were doing/did. Travis, my cli More

by tanyaperkins
Recommend Dealer
Yes
Employees Worked With
Travis Jones, Lee Glesmer
Mar 10, 2020 -

Rick Hendrick Chevrolet Naples responded

Tanyaperkins, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for taking the time to write such a great review for us!

March 05, 2020

Everything was good as has been in the past but I got a ride over to Miller’s ale House restaurant which was good. When I finished eating and called I did not get a call back as was promised. Luckily a fri More

by FURCLINIC
Recommend Dealer
Yes
Employees Worked With
Do you not remember his name
Mar 07, 2020 -

Rick Hendrick Chevrolet Naples responded

Hello Furclinic, we appreciate you taking the time to leave us this feedback. Please accept our apologies and know that we will use this experience to improve.

March 04, 2020

As I continue to restore my 2006 Corvette, I find that the people in the service department and the parts department at Rick Hendrick Chevrolet truly care about their customers. Each department has coordi More

by BruceGoldstein
Recommend Dealer
Yes
Employees Worked With
Crista Poynor, Lee Glesmer, Perry Zbikowski, Ernie Lorie, Paul Booth
Mar 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Brucegoldstein, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 04, 2020

Friendly salesman. Louandrew.Showed me and displayed the choices I was looking for.Finance was working very hard to get the best rate for me More

by SHTTRMN1
Recommend Dealer
Yes
Employees Worked With
Lou Andrew Salley, George Case, Alicia Smoot
Mar 06, 2020 -

Rick Hendrick Chevrolet Naples responded

Shttrmn1, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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