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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,191 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,191 reviews

May 13, 2020

Austin was very knowledgeable and friendly! We would Austin was very knowledgeable and friendly! We would definitely recommend the dealership and Austin. The finance department was thorough and effici More

by bethntia
Recommend Dealer
Yes
Employees Worked With
Austin Sosa
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Bethntia, Thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a wonderful day! Best, Danny Stapp

May 12, 2020

Great experience. No stress. Easy solutions and options and great deal. Reinaldo en s very friendly, knowledgeable and attentive. I definitely recommend him to anyone looking to buy a Chevy. More

by alfinmass
Recommend Dealer
Yes
Employees Worked With
Reinaldo Alarcon, Alicia Smoot
Jun 11, 2020 -

Rick Hendrick Chevrolet Naples responded

Alfinmass, Thank you for your kind words and this wonderful review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Best regards, Danny Stapp

May 11, 2020

Excellent Service.Tech and Adviser are Always Excellent Service. Tech and Adviser are Always professional and helpful, It’s always a pleasure to service My vehicle at Rick Henrick Chevrolet.thank More

by SERGIO.RUIZ
Recommend Dealer
Yes
Employees Worked With
Sergio,Ruiz
Jun 15, 2020 -

Rick Hendrick Chevrolet Naples responded

Hi Sergio., We are very happy to have provided you with such a positive experience! Best, Danny Stapp

May 11, 2020

Reinaldo provides great service. My dealing with this purchase was all with Reinaldo. He made me and my wife feel comfortable from start to finish. There was "one" infraction on the More

by BOBMELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Alarcon
Jun 15, 2020 -

Rick Hendrick Chevrolet Naples responded

Hello, We appreciate you taking the time to leave us this feedback. If you can find some time please bring the vehicle back to we can inspect the wheel well and make the necessary repairs. I apologize that that item was not addressed prior to delivery. Have a wonderful day. Best, Danny Stapp Business Development Manager 239-596-9258

Jun 16, 2020 -

BOBMELLO responded

Hello Mr.Stapp, Thank you for the offer to bring the car back to make the repair. Right now we're not in FL. As soon as we get back I will contact you to have the repair made. Please give our best to Reinaldo. Sincerely, Bob & Bev Mello

May 11, 2020

Thanks to services Russell for helping me a lot with my car with his friend as well you guys are really rock and I really appreciate !!! More

by GMONEYPIERRE
Recommend Dealer
Yes
Employees Worked With
Russell, Terry Fallon
Jun 15, 2020 -

Rick Hendrick Chevrolet Naples responded

Gmoneypierre, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Best, Danny Stapp

May 10, 2020

We got a really great service and attention. Thank you We got a really great service and attention. Thank you guys for such a great service. The whole process was seamless and accurate. Thanks so much More

by Chrisfa
Recommend Dealer
Yes
Employees Worked With
Fabian Pineros
Jun 15, 2020 -

Rick Hendrick Chevrolet Naples responded

Chrisfa, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Naples! We hope to see you soon! Best regards, Danny Stapp

May 10, 2020

Rick Hendricks Asst. Service Manager Ed always takes great care of our needs and makes sure we are completely satisfied with their service. We have always been very satisfied with the service Rick Hendr More

by outbackman35
Recommend Dealer
Yes
Employees Worked With
Ed McKeon
Jun 15, 2020 -

Rick Hendrick Chevrolet Naples responded

Outbackman35, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Danny Stapp

May 09, 2020

Gracias por todo el proceso thanks 👍 muy atentos y por toda la ayuda posible que nos brindaron estamos muy satisfechos mil gracias y sigan así buen trabajo More

by Juandelgado1031
Recommend Dealer
Yes
Employees Worked With
Fabian Pineros, Garvinn Charelus, Drew Jiras
Jun 15, 2020 -

Rick Hendrick Chevrolet Naples responded

Hello Juandelgado1031, we appreciate you taking the time to leave us this feedback. Best, Danny Stapp

May 09, 2020

Very satisfied with Ryan taking care of us in the service department. He assisted us with purchasing a hitch and having it installed on our Traverse. More

by na0
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Jun 15, 2020 -

Rick Hendrick Chevrolet Naples responded

Na0, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Naples. We're looking forward to your next visit with us! Best, Danny Stapp

May 08, 2020

The dealership was pleasantandhelpful. It was a pleasant experience .The employees were polite and very helpful. The dealership was busy and it took a long time to get a lube , oil and filt More

by daryldauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Fallon
Jun 17, 2020 -

Rick Hendrick Chevrolet Naples responded

Hello Daryldauer, thank you; we appreciate your feedback! I am sorry to hear that the service took longer than expected. We're looking forward to your next visit with us so we can exceed your expectations. Have a wonderful day. Best regards, Danny Stapp Business Development Manager 239-5969258

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