Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Hendrick Chevrolet Naples
Naples, FL
1,191 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,191 reviews
May 17, 2020
Absolutely the worst dealership I have ever experienced in my entire life of buying cars. Was always given the run around on when my car was getting delivered I even called Matt and complained in my entire life of buying cars. Was always given the run around on when my car was getting delivered I even called Matt and complained More
by DANIELGIANFERRARA
Verified CustomerEmployees Worked With
Jose , George Case, Mark Henry
May 17, 2020
Great buying experience. Employees were respectful and very helpful. Faculty was clean and accommodating for my family. I will recommend friends and family to Rick Hendrick Chevrolet. very helpful. Faculty was clean and accommodating for my family. I will recommend friends and family to Rick Hendrick Chevrolet. More
by NWEIGLE
Employees Worked With
Jimmy Hagerman, Drew Jiras
May 16, 2020
Russ was very informative and let me know step by step everything that was happening to my car while I waited. I always take my car to the dealership where I bought it for service. everything that was happening to my car while I waited. I always take my car to the dealership where I bought it for service. More
by jamigaffney
Employees Worked With
Russ
May 16, 2020
Excellent service. I don’t remember his name but he was very helpful. I had my mom drop off my car and he was very nice to her! very helpful. I had my mom drop off my car and he was very nice to her! More
by AURADETRINIDAD
Employees Worked With
Ed McKeon, Lee Glesmer, Terry Fallon, Ryan Malinowski, Joe Torregrasso, Michael Byrd, Lesther Fonte, Austin Sosa Poynor, Greg Santa
May 16, 2020
I used a coupon that the dealership mailed to me for an oil change. In addition they identified and completed a vehicle recall that I was unaware of. oil change. In addition they identified and completed a vehicle recall that I was unaware of. More
by AC
Employees Worked With
Terry Fallon
May 15, 2020
Great service. Everyone was helpful and eager to answer my questions. They offered my family water and made the process very comfortable. The whole experience was easy and enjoyable. my questions. They offered my family water and made the process very comfortable. The whole experience was easy and enjoyable. More
by CLRAISER
Employees Worked With
Montese Crandall, Reinaldo Alarcon, Garvinn Charelus, Jesse Dorestil, Leandro Cepero
May 15, 2020
Great experience, Julian Fominaya was very thorough and made the experience great. Made my family and I feel comfortable and enjoyed the experience. 5 stars for Julian! made the experience great. Made my family and I feel comfortable and enjoyed the experience. 5 stars for Julian! More
by JBEAN829
Employees Worked With
Alicia Smoot
May 14, 2020
Travelled all the way from MA with no AC, so we knew we had to find a Chevy dealership and fix it ASAP. The service advisor went above and beyond for us. Gave us a free wash because the car was covered in had to find a Chevy dealership and fix it ASAP. The service advisor went above and beyond for us. Gave us a free wash because the car was covered in lovebug guts. Great service. More
by amcav
Employees Worked With
Ed McKeon
May 14, 2020
I dealt with Lee in the service department about my 2015 Suburban. I brought the truck in on a recall issue. I explained to Lee about having to press the brake down harder at low speeds and he was able to f Suburban. I brought the truck in on a recall issue. I explained to Lee about having to press the brake down harder at low speeds and he was able to fix it for free. So I spent around $600 dollars doing some services that need to be done. Over all I’m satisfied with my visit. More
by TIMJOZA
Employees Worked With
Lee Glesmer
May 13, 2020
All I can say is the service was excellent and lee kept me up today on what was going on with my vehicle, I was from out of state and you treated me great. I definitely would buy a vehicle from your dea me up today on what was going on with my vehicle, I was from out of state and you treated me great. I definitely would buy a vehicle from your dealership More
by Ljbiglou2
Employees Worked With
Lee
