Rick Hendrick Chevrolet Naples

Horrible management team ! These new people they have over there are horrible! Used to be a good ten, but now they have these young money driven, no customer service, no dealer These new people they have over there are horrible! Used to be a good ten, but now they have these young money driven, no customer service, no dealership experienced losers that have no idea how to take care of the older people that make Naples their home. 2 people particularly, A guy named Jason and some guy named Matt who I don’t think ever stepped into a dealership before today. Numbers is all they care about and even their employees are all about to quit. Anyone hear what the employees say at the drive would be shocked. I’ll take my business somewhere else. More

The team at Hendricks was excellent. We had difficult situation to resolve and the general manager spent a great deal of time resolving our issue to our satisfaction. Thanks! situation to resolve and the general manager spent a great deal of time resolving our issue to our satisfaction. Thanks! More

Good experience The service department has a wonderful staff. They could use some help on getting vehicles completed sooner than 2 hours for an oil change. Overall g The service department has a wonderful staff. They could use some help on getting vehicles completed sooner than 2 hours for an oil change. Overall good experience. More

Everything done and done quickly. Everything goes without any complications and done with a smile and a thank you. Will always give top referral to friends and family. any complications and done with a smile and a thank you. Will always give top referral to friends and family. More

Very professional attention to detail great listeners and very helpful They went overboard to deliver a finish job and to answer all my questions ... well done guys ... very helpful They went overboard to deliver a finish job and to answer all my questions ... well done guys ... More

Very interested in helping me with my Car issue courtesy Very interested in helping me with my Car issue courtesy and polite starting with the lady the answer my call to the guy the help me with the servic Very interested in helping me with my Car issue courtesy and polite starting with the lady the answer my call to the guy the help me with the service. More

Excellent service and high level of professionalism Highly recommend especially my service person Lee- friendly, knowledgeable and always accompanied The entire service staff is very professionalism Highly recommend especially my service person Lee- friendly, knowledgeable and always accompanied The entire service staff is very friendly. More

The oil was changed in my car on time in a professional manner. The service advisor did a great job.I don't have any more additional comments so hopefully this will take up to 25 words that is required in manner. The service advisor did a great job.I don't have any more additional comments so hopefully this will take up to 25 words that is required in order to submit this survey. Please don't ask me for 25 words next time is it made you skip to survey More

Treated very well and enjoyed working with Ed Mckeon. Hendrick offered a tire installation service at a very fair price. I didn’t know the dealership would offer.this service. Hendrick offered a tire installation service at a very fair price. I didn’t know the dealership would offer.this service. More

Horrible service and the issues were never taken care of. I had to have another dealer fix the issues. Spent money while having to pay another company to fix issue. Communication was another issue. I had to have another dealer fix the issues. Spent money while having to pay another company to fix issue. Communication was another issue. More