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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,190 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,190 reviews

November 15, 2023

Went into lease a new car and the service from the salesman and mangers was terrible. Would never go back for a car. More

by billdelia20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim pucci
Nov 16, 2023 -

Rick Hendrick Chevrolet Naples responded

Thank you for letting us know about your recent visit to Rick Hendrick Chevrolet Naples.

November 14, 2023

Appointment required; no shuttle service; no vehicle checklist for tire wear, air pressure , wiper blades, etc. More

by Vette visit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stamper
Nov 16, 2023 -

Rick Hendrick Chevrolet Naples responded

Hello Vette Visit, thank you; we appreciate your feedback!

November 11, 2023

Rick Hendrick Chevrolet Naples is always neat and clean, great customer service, coffee and cookies are a plus More

by FPanici
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bargne
Nov 14, 2023 -

Rick Hendrick Chevrolet Naples responded

Fpanici, we are glad we could help!

November 05, 2023

The dealership was very nice, my oil change service took over an hour to complete. I arrived at the designated time and dealt with a service advisor about another issue and he said it was solved. Bad news t More

by djones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levon
Nov 07, 2023 -

Rick Hendrick Chevrolet Naples responded

Hi Djones, At Hendrick, we strive to set the bar high to ensure our customer's receive the best service and would like to speak with you more about your recent experience. At a time that works for you please call us at (239) 591-0991.

November 04, 2023

Even if my transaction is long , January 2023 to October 2023 to receive my corvette, the delivery last Monday was perfect . Thanks to Grant an Sean More

by Phebert 9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean holcomb
Nov 07, 2023 -

Rick Hendrick Chevrolet Naples responded

Phebert 9, we're so glad that we were able to go above and beyond your expectations!

November 01, 2023

My last visit for an oil and filter change went well. The only reason I did not give a 5 is because of previous terrible service. It will take years of 5 star service to wipe out the previous 0 star serv More

by Gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Bargne
Nov 03, 2023 -

Rick Hendrick Chevrolet Naples responded

Gerry, we're so glad that we were able to go above and beyond your expectations!

October 26, 2023

Friendly people. My advisor Javon did a great job. Service reminders through texting were great feature. And the customer lounge was very nice. Thanks all! More

by Saltydad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon Morrissette
Oct 28, 2023 -

Rick Hendrick Chevrolet Naples responded

Saltydad, we're so glad that we were able to go above and beyond your expectations!

October 25, 2023

Very good service, employees are polite and ready to assist you. They knowledgeable and helpful More

by Kathymichel1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Byrd
Oct 27, 2023 -

Rick Hendrick Chevrolet Naples responded

Hello Kathymichel1948, thank you; we appreciate your feedback!

October 24, 2023

So far very good. Scheduled to pickup new truck on 10-28 with Dave landau More

by jk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dave landau. 5 stars. Matt kugle. 10 stars he is reason i come back
Oct 26, 2023 -

Rick Hendrick Chevrolet Naples responded

Jk, we are so happy to read such a great review about Rick Hendrick Chevrolet Naples!

October 23, 2023

The dealership has undergone a major renovation and is quite beautiful and seems to have a top notch new service department More

by katyfeb02
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Estes and Marlon
Oct 26, 2023 -

Rick Hendrick Chevrolet Naples responded

Katyfeb02, we're glad to hear you enjoyed your visit.

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