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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,190 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,190 reviews

November 30, 2023

Great dealership, beautiful new building, excellent customer service. I will buy my future cars here. More

by Tom Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Estes and Javon Morrisete
Dec 05, 2023 -

Rick Hendrick Chevrolet Naples responded

Tom Hill, we really appreciate your feedback!

November 29, 2023

not much of a writer, but the service at Hendrick Chevrolet can't get any better, reps do just as they will More

by ckelley1621
Recommend Dealer
Yes
Employees Worked With
jack
Dec 05, 2023 -

Rick Hendrick Chevrolet Naples responded

Ckelley1621, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples.

November 29, 2023

Our service rep, Jim Stamper, is an excellent representative for Hendricks. He did what he said he would try to do without over-promising! Great guy! More

by jdavidm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stampwr...excellent...5 stars!
Dec 05, 2023 -

Rick Hendrick Chevrolet Naples responded

Hello Jdavidm, thank you; we appreciate your feedback!

November 28, 2023

Awesome service. Minimal wait for oil change and tire rotation. Staff is very friendly and helpful. More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Bargnesi
Nov 30, 2023 -

Rick Hendrick Chevrolet Naples responded

Vince, we're so glad that we were able to go above and beyond your expectations!

November 27, 2023

Chris Bargnesi was our service rep on our last oil change. He was efficient and friendly. Always a pleasure dealing with all of the staff at the dealership. More

by KailuaColee81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bargnesi, Matt Fisher, Zack in sales, Mark Henry
Nov 29, 2023 -

Rick Hendrick Chevrolet Naples responded

Hello Kailuacolee81, thank you; we appreciate your feedback!

November 23, 2023

My first visit from the initial scheduling phone call to my arrival to meet my Service Representative Jim Stamper, truly. First class operation. Jim was extremely knowledgeable and able to assist me with a More

by Mikecikacz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stamper
Nov 25, 2023 -

Rick Hendrick Chevrolet Naples responded

Mikecikacz, we're so glad that we were able to go above and beyond your expectations!

November 22, 2023

My sales guy, Brian, was great. He listens and knows the cars inside and out. Everyone I encountered at the dealership was super nice and helpful. They made me a much better deal th More

by Mballard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian (Thomas), Austin Sosa
Nov 25, 2023 -

Rick Hendrick Chevrolet Naples responded

Hello Mballard, thank you; we appreciate your feedback!

November 17, 2023

I’ve had my fair share of experience with multiply service departments but this dealership is by far the BEST customer service I’ve ever had. They definitely under promise and over deliver every singl More

by Fire4jesus77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia, Chelsea, Matt
Nov 21, 2023 -

Rick Hendrick Chevrolet Naples responded

Fire4jesus77, we really appreciate your feedback!

November 15, 2023

I knew what was wrong with the car, Midas put it on their analyzer, in five minutes they had the problem diagnosed, and it didn’t cost me a thing. But when I went to the dealer, they didn’t believe me, charg More

by bluestoddler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Nov 16, 2023 -

Rick Hendrick Chevrolet Naples responded

Bluestoddler, it's upsetting to hear that your experience was anything but stellar.

Nov 17, 2023 -

bluestoddler responded

All they did was charge me $195 for something I already knew, gave me a bill totaling over $4000 and then told me they couldn’t get the part and couldn’t fix my car and I should trade it in. Maybe that’s what I’ll do. My email is: bluestoddler@yahoo.com

November 15, 2023

Jesenia Martinez in the service department always provides excellent and speedy customer service. There is no better service advisor than her! More

by Jessica Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesenia Martinez
Nov 16, 2023 -

Rick Hendrick Chevrolet Naples responded

Jessica Sunshine, we are glad we could help!

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