Rick Hendrick Chevrolet Naples
Naples, FL
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Our service rep, Jim Stamper, is an excellent representative for Hendricks. He did what he said he would try to do without over-promising! Great guy! representative for Hendricks. He did what he said he would try to do without over-promising! Great guy! More
Chris Bargnesi was our service rep on our last oil change. He was efficient and friendly. Always a pleasure dealing with all of the staff at the dealership. change. He was efficient and friendly. Always a pleasure dealing with all of the staff at the dealership. More
My first visit from the initial scheduling phone call to my arrival to meet my Service Representative Jim Stamper, truly. First class operation. Jim was extremely knowledgeable and able to assist me with a my arrival to meet my Service Representative Jim Stamper, truly. First class operation. Jim was extremely knowledgeable and able to assist me with a small problem. Friendly, Professional and Knowledgeable with a first class facility. More
My sales guy, Brian, was great. He listens and knows the cars inside and out. Everyone I encountered at the dealership was super nice and helpful. They made me a much better deal th He listens and knows the cars inside and out. Everyone I encountered at the dealership was super nice and helpful. They made me a much better deal than any other dealer. More
I’ve had my fair share of experience with multiply service departments but this dealership is by far the BEST customer service I’ve ever had. They definitely under promise and over deliver every singl service departments but this dealership is by far the BEST customer service I’ve ever had. They definitely under promise and over deliver every single time 🤗 thank you to the entire service and sales staff for all your hard work and good diligence to provide a world class experience More
I knew what was wrong with the car, Midas put it on their analyzer, in five minutes they had the problem diagnosed, and it didn’t cost me a thing. But when I went to the dealer, they didn’t believe me, charg analyzer, in five minutes they had the problem diagnosed, and it didn’t cost me a thing. But when I went to the dealer, they didn’t believe me, charged me $200 to tell me what I already knew, had me leave the car for 24 to 48 hours just to plug it into their analyzer for 5 minutes to get the defective codes that I already knew. And they gave me a repair estimate for over $3000 and told me they couldn’t get the part for 3 months, they couldn’t fix my car and that I should trade it in. Not very good. More
Jesenia Martinez in the service department always provides excellent and speedy customer service. There is no better service advisor than her! provides excellent and speedy customer service. There is no better service advisor than her! More