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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,190 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,190 reviews

January 23, 2024

The service rep was excellent. The work was done on time. However I was unable to contact the service rep to email me a copy of the Multi Point Vehicle Inspection Report. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martinez, Jesenia
Jan 25, 2024 -

Rick Hendrick Chevrolet Naples responded

Al, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples.

January 21, 2024

Employees are nice enough, but having to wait 2-3 weeks for an oil change appointment, every time, is a HUGE turn off. Not to mention, they don’t take very good care of your vehicle, while it’s in their ca More

by Spook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javon 5 stars!
Jan 23, 2024 -

Rick Hendrick Chevrolet Naples responded

Spook, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact our Service Director Jack N at your convenience.

January 19, 2024

Rich. Hendrick Chevrolet was a very good experience, the professionalism of all the salesman and managers or by four very very professional dealership itse More

by Sciferni91389@gmail.com.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael, Austin Sosa
Jan 19, 2024 -

Rick Hendrick Chevrolet Naples responded

Hello Sciferni91389@gmail.com., thank you; we appreciate your feedback!

January 10, 2024

Overly pleased with my total experience. Jim Spanger did an excellent job with us. Enjoy Hendricks Dealership! More

by Swchadwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Spanger
Jan 12, 2024 -

Rick Hendrick Chevrolet Naples responded

Swchadwell, we really appreciate your feedback!

January 02, 2024

Jim was a great sale person and walked me through my purchase !! I would recommend this dealership and Jim to my friends and family More

by Naples3467
Recommend Dealer
Yes
Employees Worked With
Jim Pucci
Jan 06, 2024 -

Rick Hendrick Chevrolet Naples responded

Naples3467, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples.

December 21, 2023

Excellent service. Chris was personable and did a great job. Told he would get it done and he did. First time I've been there and got my vehicle done the same day. More

by debbie_leon02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bargne, Christopher
Dec 22, 2023 -

Rick Hendrick Chevrolet Naples responded

Debbie_leon02, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples.

December 21, 2023

Everything went very smoothly. From making the appointment with the service writer, all the way through the completion. Jesenia did an excellent job communicating with me and gett More

by Gubala25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesenia Martinez
Dec 22, 2023 -

Rick Hendrick Chevrolet Naples responded

Hello Gubala25, thank you; we appreciate your feedback!

Dec 22, 2023 -

Gubala25 responded

This is what I said: Everything went very smoothly. From making the appointment with the service writer, all the way through the completion. Jesenia did an excellent job communicating with me and getting service completed in a timely manner. Her cheerful attitude and attention to detailed was absolutely the best. She is an asset to Rick Hendrick Chevrolet. I will continue to us her as my service writer, and Rick Hendrick Chevrolet, as long as she is there! I believe that management should recognize her talents and realize the assert she is the the dealership. Signed Ed Gubala

December 07, 2023

The gentleman who cared for me was very pleasant the only complaint is I was there for almost 3 hours for an oil change/ maintenance. Had 8:30 appointment didn’t leave to almost 11 More

by nelsonlinda38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Dec 12, 2023 -

Rick Hendrick Chevrolet Naples responded

Nelsonlinda38, we're so glad that we were able to go above and beyond your expectations!

December 01, 2023

Friendly helpful service as usual - you can always count on nice people and a satisfactory service experience. More

by patty1301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Stamper
Dec 06, 2023 -

Rick Hendrick Chevrolet Naples responded

Patty1301, we're so glad that we were able to go above and beyond your expectations!

November 30, 2023

My experience was a superior one from start to finish! It was my first time seeing the new facility and was impressed from from the moment that I drove through the automatic garage doors and passed over t More

by john.cheatham
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jezina Martinez -great job!, Garvinn Charelus
Dec 05, 2023 -

Rick Hendrick Chevrolet Naples responded

John.cheatham, we really appreciate your feedback!

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