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Rick Hendrick Chevrolet Naples

Naples, FL

4.6
1,190 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,190 reviews

February 12, 2024

Service was excellent and Jim Stamper was professional and kind. I like Rick Hendrick Chevrolet Naples. More

by raulfernando.sen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Stamper
Feb 16, 2024 -

Rick Hendrick Chevrolet Naples responded

Raulfernando.sen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples.

February 12, 2024

The team was professional, patient and respectful of my time. No high pressure as is indicative of many dealerships. Rich, Garvinn and Alex all represented themselves, and Hendrick Dealerships well. More

by jbdotzler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garvinn Charelus
Feb 23, 2024 -

Rick Hendrick Chevrolet Naples responded

Jbdotzler, we're so glad that we were able to go above and beyond your expectations!

February 09, 2024

Thomas "Brian" Estes is the magic maker, he got the vehicle I wanted and in the time I wanted it. More

by Mau D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Estes
Feb 12, 2024 -

Rick Hendrick Chevrolet Naples responded

Mau D, we really appreciate your feedback!

February 01, 2024

Wonderful selection of vehicles. Jay Segovia & team knowledgeable. Easy process & felt no pressure to buy. Thank you. More

by Mcjoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Segovia, Mark Henry
Feb 06, 2024 -

Rick Hendrick Chevrolet Naples responded

Mcjoy, we're glad to hear you enjoyed your visit.

January 25, 2024

PLEASE SEE MY NEW UPDATE BELOW. I CALLED THE PERSON WHO I WAS TOLD TO CALL AND HE CALLED ME AND I QUOTE “ YOU ARE A VERY BAD PERSON” Very disappointed in this service department to More

by paulfwagner101465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack N
Feb 02, 2024 -

Rick Hendrick Chevrolet Naples responded

Paulfwagner101465, it's upsetting to hear that you did not receive the top-notch service we strive to provide.

Feb 02, 2024 -

paulfwagner101465 responded

Then take a minute to reach out to me to resolve this. It’s that simple

January 24, 2024

My Salesperson Grant and Service Manager Jim Stamper went above and beyond to see that I was satisfied More

by Johnny Naples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim. Grant. Excellent
Jan 25, 2024 -

Rick Hendrick Chevrolet Naples responded

Johnny Naples, we're glad to hear you enjoyed your visit.

January 24, 2024

Went in for service… check engine light on. At appointment, informed diagnostic testing takes 24-48hours! Ridiculous! We were not informed of this when appointment was made. No loaner car offe More

by Tk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell evans
Jan 26, 2024 -

Rick Hendrick Chevrolet Naples responded

Hello Tk, thank you; we appreciate your feedback!

January 23, 2024

William and Sam were excellent, very responsive and asked all my questions. No complaints at all More

by Terry.zeske
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Banna
Jan 25, 2024 -

Rick Hendrick Chevrolet Naples responded

Terry.zeske, we're so glad that we were able to go above and beyond your expectations!

January 23, 2024

They are very couteous and very customer service friendly. Brian our salesperson went above and beyond. More

by tang93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Jesse Dorestil
Jan 25, 2024 -

Rick Hendrick Chevrolet Naples responded

Hello Tang93, thank you; we appreciate your feedback!

Jan 25, 2024 -

tang93 responded

The entire staff went above and beyond on customer service. Brian our sales representative, Jesse our sales manager, Alex our finance manager.

January 23, 2024

PROMPT service, fair pricing, good work. I am totally pleased with this dealer. Would never hesitate going back! More

by dstark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Day
Jan 25, 2024 -

Rick Hendrick Chevrolet Naples responded

Dstark, we're glad to hear you enjoyed your visit.

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