Rick Hendrick Chevrolet Naples

Oil Change no appt I look forward to the new facility. Lee worked me in without an apt, They washed the car which I greatly appreciated, They got all the work done on ti I look forward to the new facility. Lee worked me in without an apt, They washed the car which I greatly appreciated, They got all the work done on time More

2016 Corvette was stuttering My 2016 Corvette Sri gray was stuttering, but Terry processed my issue and had the problem resolved with a flush and change of transmission fluid. Now My 2016 Corvette Sri gray was stuttering, but Terry processed my issue and had the problem resolved with a flush and change of transmission fluid. Now it runs like a top! Courteous and attentive inside as well as out at the service booths. More

Efficient Every thing went well. Nice lounge. Friendly staff! The only negative was an hour and 15 min for an oil change was a little much! Every thing went well. Nice lounge. Friendly staff! The only negative was an hour and 15 min for an oil change was a little much! More

Good experience I am a long time customer 8 years, came in for oil change and left a happy customer. If there's ever a issue they will happily fix it. Will return. I am a long time customer 8 years, came in for oil change and left a happy customer. If there's ever a issue they will happily fix it. Will return. More

First service for 2019 Equinox. Fast efficient service. Tire rotation, oil change, fluids checked etc.Also, I was impressed with the way I was treated—very professional. I will con Fast efficient service. Tire rotation, oil change, fluids checked etc.Also, I was impressed with the way I was treated—very professional. I will continue to use Hendricks For my auto service. More

A education on how not to treat people ! This is my response to my first to my first review. My complaint was in reference to the treatment we received in the sale department , and thank you This is my response to my first to my first review. My complaint was in reference to the treatment we received in the sale department , and thank you for responding to my review with all those reviews of your service department which has no bearing at all of what I am talking about. Remember you called me about trading in my 2016 cruze. When I told the salesmen it was a lease and I had decided to purchase the car he told me he could help me with that and I told him I had two months to go on the lease he said no problem I could come in and he would start the paperwork. After two hours I was asked how I was going to pay for it. I was under the impression I had two months left before I would have to pay. That being said I was told I would have to pay 500.00 to have the car inspected No sure what that is about since I have been the only one driving it for the past 40 months. they told me it was important to get the inspection done within 5 days and they would call me to set up an appointment still no call !. More

Excellent Guy Palermo and the entire Hendrick to excellent care of my need. Everything went smooth as clockwork. I will be back with the Chev Malibu next week Guy Palermo and the entire Hendrick to excellent care of my need. Everything went smooth as clockwork. I will be back with the Chev Malibu next week More

Great job Thank you Ed, Crista and Karen for taking care of the issues with my 2018 2500 Chevrolet. I’m happy that the issues were taken care of quickly and pr Thank you Ed, Crista and Karen for taking care of the issues with my 2018 2500 Chevrolet. I’m happy that the issues were taken care of quickly and professionally. More

New LTZ The experience overall was just fine! The sales experience allowed me to work with 3 different contacts....all were excellent. They are: Garvinn Cha The experience overall was just fine! The sales experience allowed me to work with 3 different contacts....all were excellent. They are: Garvinn Charelus Jesse Dorestil Darian Lennix These three worked professionally to satisfy my needs, and answer my questions. More

Service Center. Employees like Edward McKeon in service, and Jesse in oil service,and Ernie in parts. Are your best assets. The new service manger. That's only been Employees like Edward McKeon in service, and Jesse in oil service,and Ernie in parts. Are your best assets. The new service manger. That's only been there a few month. I'm sure that she's a very nice person. But somewhat of a disappointment. Compared to your last service manager, Garry Ferry. She dose not interact with the customers base. A very important attribute for anyone that calls one self a "manager." The numbers will ultimately reflect the bottom line. I have been a regular/loyal to this dealership, since 1994. More