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Rick Hendrick Chevrolet Naples

Naples, FL

4.7
1,187 Reviews

5665 Airport-Pulling Rd N

Naples, FL

34109

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Showing 1,187 reviews

April 19, 2019

didn't have appointment I mistakenly did complete my appointment on line. They took me in asap & also alertied me to the need of replacing my cabin (air) filter More

by braderck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Malinowski
Apr 20, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to let us know how we did. We always strive for 100% satisfaction. Glad we were able to get you in on short notice. Let us know if you can help us in any way.

Apr 23, 2019 -

Rick Hendrick Chevrolet Naples responded

Braderck, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2019

Service - a Pleasant Experience My first visit was surprising painless and downright pleasant. I was prepared for at least a 3 hour wait-done in less than hour. Quality work, friendl More

by DSIMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pickett
Apr 20, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi, thank you for taking the time to let us know we exceeded your expectations. We strive for 100% satisfaction and look forward to serving you again in the future.

Apr 23, 2019 -

Rick Hendrick Chevrolet Naples responded

Dsimi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2019

My Experience I just wanna say that george is a really great guy, i came in with an attitude and he dealt it with no problems and he helped me out when i was in a b More

by Flip!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pickett, Grant Lafrinier, Crista Poynor, Ed McKeon
Apr 20, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi Flip, Glad we were able to help you out. We look forward to serving you again in the future.

Apr 23, 2019 -

Rick Hendrick Chevrolet Naples responded

Flip!, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you have any further questions, please give us a call. We're always happy to help!

April 18, 2019

Amazing Lee is the best service by far, always kept me updated and took great care of me , he is the best and always a pleasure working with him . More

by CJLCJL56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Glesmer
Apr 20, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for the kind words. We are glad you had a positive experience with Rick Hendrick Chevy Naples and look forward to serving you again in the future.

Apr 23, 2019 -

Rick Hendrick Chevrolet Naples responded

Cjlcjl56, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2019

Great customer service I've purchased multiple vehicles from this dealership and have always had a great experience. The paperwork process is faster than most and everyone More

by JM123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pickett, J.R. Fredell, Grant Lafrinier, Patrick Greene, Mark Russell, George Case, Crista Poynor, Ed McKeon, Guy Palermo, Ryan Malinowski
Apr 22, 2019 -

Rick Hendrick Chevrolet Naples responded

Jm123, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2019

Great Service Always happy with my service. They go out of thier way to make sure they are going above and beyond for thier customers. Jason Matthews is top notch a More

by Jill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Matthews, Joe Torregrasso
Apr 22, 2019 -

Rick Hendrick Chevrolet Naples responded

Jill, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. We do hope we can be of assistance in the future. Take care!

April 17, 2019

The best people and prices on there used inventory They made it fun and fast JR was very friendly along with the rest of the staff.i purchased a used Cadillac Escalade with low miles I never thought I More

by Doreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.R. Fredell, George Case, Crista Poynor
Apr 22, 2019 -

Rick Hendrick Chevrolet Naples responded

Doreen, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2019

Great experience I have been to other dealerships for service in the past and I have never had such a great experience before. Thank you Joe! I will be returning More

by WHITTNEYBATSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Torregrasso
Apr 20, 2019 -

Rick Hendrick Chevrolet Naples responded

Thank you for taking the time to let us know how well we did. We look forward serving you again in the future.

Apr 23, 2019 -

Rick Hendrick Chevrolet Naples responded

Whittneybatson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you have any further questions, please don't hesitate to reach out!

April 17, 2019

Great experience Customer service is amazing here. They will work everything out for you, and take you through it all too! They offer water and if you want to look at More

by VELASQUEZC52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Vargas , Fabian Pineros
Apr 20, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi, thank you for taking the time to let us know how we did. We appreciate you giving us the opportunity to serve you and looking forward to doing so again in the future.

Apr 23, 2019 -

Rick Hendrick Chevrolet Naples responded

Velasquezc52, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Naples. If you have any further questions, please give us a call. We're always happy to help!

April 17, 2019

Tire rotation/service 3 hrs is to long They washed my vehicle without consulting me and I had just washed it prior to coming in. Someone put dirty work gloves on the con More

by LORNEANDREWS2162
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Guy Palermo
Apr 20, 2019 -

Rick Hendrick Chevrolet Naples responded

Hi, we strive for 100% satisfaction but clearly did not meet your expectations. Please give Mike Pickett, Sales Manager, a call to discuss a remedy. He can be reached at 239-591-0991 x5021